Service Technician II

Company Overview

Premier Truck Rental (PTR) provides customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family‑owned company built on a foundation of integrity, innovation, and exceptional service. The company serves construction, utilities, infrastructure, and other industries by delivering high‑quality, ready‑to‑work trucks and trailers tailored to each customer’s needs.

Location & Hours

On‑site location: Dallas‑Fort Worth (DFW) area.

Hours of operation: Monday through Friday, 7:00 AM – 3:30 PM.

Rate of Pay

Hourly rate of $28.00 per hour plus benefits that start day one.

Responsibilities

• Perform repair, maintenance, and service work on rental fleet vehicles.
• Complete repair and maintenance tasks within set deadlines.
• Understand recall and warranty information from OEMs and utilize service manuals.
• Verify all repair and maintenance items are properly installed and complete workshop orders accurately.
• Follow PTR return, check‑in, and QC inspection processes.
• Execute all quality and safety standards regarding repair and maintenance procedures.
• Perform electronic vehicle check‑ins to capture all billable damages.
• Troubleshoot basic automotive mechanical and electrical problems.
• Prioritize safety, quality, and customer service; escalate judgment calls to the department manager.
• Collaborate with team members and the department manager to improve repair and maintenance processes.
• Implement and uphold 5S principles (Sort, Shine, Straighten, Standardize, Sustain) within the workspace.

Requirements

• 2+ years of mechanical and/or electrical experience, or current enrollment in an automotive or electrical technical school.
• Good driving record and proper licensing.
• Knowledge of and ability to use a variety of hand and power tools; willingness to purchase required tools.
• Flexibility and adaptability to work under pressure in a fast‑paced environment.
• Strong team player; ability to work both inside the shop and outdoors.
• Ability to lift 50 lb and stand for extended periods.
• Basic written communication skills and proficiency in using a tablet.
• Nice to have: Ability to build and maintain rapport with internal and external customers, handling situations with confidence, tact, and resourcefulness.

Employee Benefits

• Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare) starting day one.
• 401(k) matching and long‑term financial planning support.
• Paid time off.
• Life, accidental death, and disability coverage.
• Ongoing learning and development opportunities.
• On‑site CrossFit‑style gym with full‑time personal trainer, group classes, virtual training, workout plans, and nutrition coaching.
• On‑site micro‑markets stocked with snacks and essentials.
• Uniform/boot allowance and PTR swag.
• Discounts on phone plans, supplier vehicles, mobile detailing, tools, equipment, and additional partner/vendor discounts.
• Performance incentives (commissions, bonuses, profit sharing) where applicable.
• Predictive Index behavioral assessment tool for hiring, team development, and employee engagement.
• Culture initiatives: PTR Field Days, team events, Extra Mile Recognition Program, PTR text alerts, and open communication.