Service Technician II

About the role

The Service Technician II role is integral to maintaining the cleanliness, aesthetic appeal, and functionality of the Villages of Monterey community. This position ensures that the community meets Prime’s standards of excellence and positively impacts residents' and prospects' first impressions.

Responsibilities

• Diagnose and perform routine maintenance on appliances, building exteriors, doors, locks, electrical systems, flooring, landscaping, HVAC (with proper certification), plumbing, pools, and safety equipment.
• Prepare and update reports, work orders, and trackers.
• Inspect and prepare vacated apartments for new residents, ensuring they meet market-ready standards.
• Perform routine fire and life/safety inspections and annual unit inspections.
• Maintain accurate records of preventative maintenance, service requests, and apartment readiness through our mobile facilities application.
• Respond to resident inquiries and service requests with professionalism and efficiency.
• Ensure the community is free of unsafe conditions and promptly address any issues.
• Be familiar with utility cut-offs and property layout maps.
• Keep the community grounds clean and report any service needs.
• Maintain inventory of spare parts and materials, ensuring readiness for common repairs.

Requirements

• 2+ years of related experience in residential property maintenance (painting, appliance repair, plumbing, HVAC, etc.).
• Valid driver’s license for operating community vehicles and/or golf carts.
• Able to participate in the shared, mandatory on call rotation.
• Multi-Family housing experience is preferred.
• HVAC Certification is preferred.

What We Offer

• Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option.
• PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.
• Paid Parental Leave.
• A 401(k) plan with potential company match to help you plan for the future.
• Tuition reimbursement to support your continuous learning and career development.
• Exclusive housing discounts at Prime-managed properties.

JOIN OUR TEAM

If you are a dedicated professional with a passion for maintenance excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.

Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/

Prime Residential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Prime Residential is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.

Salary Description: $30.02 per hour