Service Technician - HVAC Gas

About the role

Townsend Energy is seeking a skilled and experienced Service Technician - HVAC Gas to join our team in Danvers, MA. Founded in 1931, we are dedicated to providing exceptional customer service and offering growth opportunities in various fields.

Responsibilities

• Perform repair, upkeep, and troubleshooting for residential gas-HVAC equipment
• Work with propane, gas, and electric heating/cooling units, including heat pumps, mini-split systems, and boiler systems
• Deliver high-quality support and communication to customers
• Advise homeowners on equipment options, system operation, and recommended products
• Communicate with technical support teams to assist with diagnostics and problem-solving
• Analyze electrical schematics, wiring layouts, and blueprints
• Utilize a tablet regularly for job documentation, scheduling, and service records

Requirements

• Minimum of 4 years of HVAC service experience
• MA Gas license
• Experience consulting customers with repair and replace decisions
• Knowledge of air balancing principles and techniques
• Able to lift up to 50 pounds
• Valid driver's license and insurable driving record
• EPA Universal Certification - Desired
• Certificate from a HVAC Technical School - Desired
• High school diploma or equivalent

Qualifications

• Desired certificate from a HVAC Technical School
• Desired EPA Universal Certification

Skills

• Knowledge of electrical schematics and wiring layouts
• Ability to analyze blueprints
• Proficiency in using tablets for job documentation

Benefits

• Take-home vehicle + gas card
• Company uniforms, phones, and tablet
• Cross-training available in gas, oil, propane, and HVAC
• Education and licensing programs
• Relocation assistance for qualified applicants
• Medical insurance with company contribution for individuals and family; FSA and HSA options
• Vision and dental insurance
• Basic life and AD&D insurance
• Long-term disability
• 401k with company match
• 80 hours of vacation; accrued 40 hours of sick leave
• 9 Paid Holidays, including floating holidays
• Employee Assistance Program

Pay

$32.00 to $45.00 + per hour, depending on experience

Schedule

Monday through Friday | 7:30am to 4:00pm