Service Technician HVAC

About Us

Mechanical Sales, Inc. is a leading provider of HVAC solutions, committed to delivering exceptional service and innovative products to our clients. Since 1967, MSI has consistently delivered advanced HVAC capabilities to meet the needs of the engineering community. Our team consists of 40+ sales engineers with decades of individual experience in the HVAC industry serving their local design and construction communities. We don’t just understand our best-in-class manufacturer’s products — we offer consultative expertise for complete HVAC systems.

About the Role

The ideal candidate will be technically proficient and experienced in commissioning and servicing Hot Water Systems, Chilled Water Systems, DX Systems, Chillers, Cooling Towers, Fan Systems, VFD's, and low voltage controls. This role involves providing exceptional customer service in a consultative manner to support warranty fulfillment, preventative maintenance, technical training, troubleshooting, equipment commissioning, and start-up.

Responsibilities

• Provide exceptional customer service while working in a consultative manner to support Warranty Fulfillment, Preventative Maintenance, Technical Training, Troubleshooting, Equipment Commissioning, and Start-up.
• Diagnose, repair, and maintain HVAC systems, including Hot Water, DX Systems, Chillers, Cooling Towers, Fan Systems, VFD's, and low voltage controls.
• Conduct thorough equipment inspections and troubleshoot issues to identify root causes and implement effective solutions.
• Collaborate with clients to provide technical guidance, ensuring their HVAC systems operate at peak efficiency and reliability.
• Perform equipment commissioning and start-up procedures, ensuring proper installation and functionality.
• Provide technical training to clients and internal staff on HVAC systems, maintenance procedures, and troubleshooting techniques.
• Document service activities, including repairs, maintenance, and parts used, accurately and promptly.
• Collaborate with the sales team to identify opportunities for additional services or product offerings to clients.
• Stay up-to-date with industry trends, new technologies, and advancements in HVAC systems.

Requirements

• High school diploma or equivalent; technical or vocational training in HVAC systems is preferred.
• Five years of related experience as an HVAC Service Technician (Preferred).
• Strong technical proficiency and problem-solving skills in HVAC systems.
• Excellent customer service skills and the ability to work collaboratively with clients and internal teams.
• Knowledge of HVAC system design, installation, and maintenance best practices.
• Valid HVAC technician license and EPA certification.
• Ability to work independently and manage time effectively.
• Strong communication skills, both verbal and written.
• Maintain a safety-focused mindset.
• Willingness to continuously learn and adapt to new technologies and industry advancements.

Driver License Requirements

Candidates must possess a valid driver's license issued by the appropriate governing body within their jurisdiction.

Physical Capabilities & Requirements

• Service technicians may be required to lift and carry heavy equipment, tools, and parts weighing up to 75 pounds, requiring physical strength and the ability to handle materials safely to prevent injury.
• Candidates should have the mobility to access confined or elevated spaces, such as crawl spaces, attics, rooftops, and equipment enclosures, as well as the ability to navigate construction sites and various types of terrain.
• Candidates must adhere to the company's drug and alcohol policy, which may include pre-employment testing and ongoing compliance measures to ensure safety while operating vehicles and performing service duties.
• Service technicians should be capable of working in various environmental conditions, including indoor and outdoor settings, exposure to temperature extremes, noise, vibration, and potentially hazardous materials, while maintaining focus and attention to detail.

Benefits

• 401K
• Dental Insurance
• Life Insurance
• Medical Insurance

Location: 351 W 76th Street, Davenport, IA 52806