Service Technician (Heavy Equipment)

About the role

At Ohio CAT, we’re more than just a Caterpillar dealership — we’re a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong. As a Service Technician, you’ll be at the heart of what we do: diagnosing, repairing, and maintaining Caterpillar machines in the shop.

Responsibilities

• Diagnose, repair, and maintain Caterpillar engines and drive-train components, electrical and hydraulic systems.
• Perform routine and complex repairs, inspect, and maintain equipment, and rebuild components to ensure optimal performance.
• Service Air Conditioning systems.
• Maintain detailed service records.
• Collaborate with fellow technicians on complex repairs.
• Adhere to all safety protocols within the shop environment.

Requirements

• High School Diploma or GED
• Completion of a technical school program focused on diesel or power equipment systems, minimum 2 years
• Minimum 3 years of relevant industry experience
• Minimum 5 years of hands-on mechanical repair experience with diesel, earthmoving, or industrial equipment

Qualifications

• Proficient reading and writing skills
• Strong mechanical and mathematical aptitude
• Basic computer literacy
• Familiarity with Caterpillar engine and equipment lines
• In-depth knowledge of Caterpillar equipment applications, operations, and functions
• Expertise in diagnostic, testing, adjustment, and troubleshooting procedures
• Welding experience is a plus

Skills

• Diagnostic and testing procedures
• Adjustment and troubleshooting procedures
• Caterpillar diagnostic tools (Electronic Technician, Service Information System)

Benefits

• Employer-sponsored pension plan
• Competitive pay rate
• First-year vacation and personal time, which is built based on the length of service
• Two different Health Insurance options, including a Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short-Term Disability, and Long-Term Disability
• Scholarship opportunities for employees' spouses and children, through the Ohio Machinery Education and Opportunity Foundation
• Company-provided and laundered uniforms
• Continued technical and professional training

Physical Requirements

• Lifting/Carrying: 40 lb. Lift/Carry and 50 lb. pulling
• Standing, sitting, and climbing up and down stairs, as well as standing, sitting, and climbing into machines
• Dexterity: Normal
• Repetitive Motions: Frequent movements requiring the use of hands, wrists, and fingers
• The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible