Service Technician

About the role

The Asset Care Service Technician will install and service water purification systems at customer sites. This role involves delivering, setting up, and exchanging ion exchange tanks to customers in commercial and industrial applications.

Responsibilities

• Drive truck to deliver ion exchange tanks and water treatment equipment to customer sites
• Ensure that the correct daily equipment is loaded, secured, and meets quality specs
• Load and unload tanks on trucks and maintain correct inventory on board trucks as required
• Complete Vehicle Inspection Reports for pre-trip inspection
• Keep accurate accountability of inventory at each site and make changes as needed
• Communicate changes through the proper channels and follow up to ensure that changes have been made
• Take water samples and conduct the following tests, including but not limited to TOS, resistivity, pH, CO2, Cl2, and hardness
• Accurately record results and make suggestions or changes as required
• Rinse ion exchange tanks to customer specifications at customer sites and ensure quality specifications are met
• Perform both dry and wet ion exchange tank exchanges
• Perform maintenance on equipment to include PVC repair and minor pump and motor repairs
• Maintain good housekeeping at all times
• Follow Water Tech and customer EHS policies and rules
• Communicate effectively, politely, and respond to customers' needs
• Maintain good customer relationships
• Assist with equipment or product delivery outside normal scope when needed
• May be required to be on call during non-business hours

Qualifications

• Show initiative
• Customer Focus
• Accountable
• Effective communication
• Knowledge of commercial & industrial membrane systems & UV systems
• Knowledge of PLC logic/programming
• Knowledge of ion exchange & membrane theory & operation, as well as pretreatment applications
• Ability & willingness to handle repetitive weight up to 50lbs
• Ability & willingness to work in all weather conditions
• Ability & willingness to work in a range of environments to include but not limited to industrial facilities, manufacturing facilities, & power industry facilities