Service Technician

About the role

As a Tesla Technician, you become a vital part of our global team, working towards our mission of accelerating the world's transition to sustainable energy. At Tesla, you'll collaborate with some of the most brilliant technicians and engineers globally, engaging in cutting-edge automotive technology and working on the most advanced cars currently in production. Our technicians are the cornerstone of every service location, and we rely on their expertise to continually enhance processes, delivering the best service and products to our customers. We are committed to supporting your professional growth through a combination of training programs and on-the-job experience. We are seeking candidates who are committed to delivering top-quality work, offering exceptional customer service, and actively contributing to our mission.

Responsibilities

• Execute both basic and advanced diagnostic and repair work on all Tesla products
• Collaborate with team members to maximize repair efficiency and ensure exceptional product delivery, including vehicle cleaning and detailing
• Operate a variety of high-quality hand, power, and shop tools
• Utilize a company-supplied laptop for diagnostics and online training
• Accurately document repairs and inspect and maintain shop equipment, requesting replacements as necessary
• Provide direct feedback to Tesla's design and engineering teams to continuously enhance repair procedures and products
• Maintain a collaborative, inclusive, and respectful attitude in a dynamic environment

Requirements

• Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities to meet deadlines
• Section 609 Refrigerant handling certification, preferred
• Evidence of a "safety first" attitude
• Basic command of the English language
• Proficiency in fundamental computer skills, including web browsing and standard applications such as Excel and Word
• Valid driver's license required

Benefits

• Competitive pay
• Medical plans with $0 payroll deduction options
• Family-building, fertility, adoption, and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both with options for $0 paycheck contribution
• Company-paid Health Savings Account (HSA) contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company-paid Basic Life, AD&D, short-term, and long-term disability insurance (90-day waiting period)
• Employee Assistance Program
• Sick and vacation time (flex time for salary positions, accrued hours for hourly positions), and paid holidays
• Back-up childcare and parenting support resources
• Voluntary benefits including critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight loss and tobacco cessation programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program