Service Technician

About the role

Steelhead Management is seeking a highly motivated and enthusiastic individual to serve as Service Technician for a rapidly growing and dynamic property management organization. The Service Technician is responsible for general maintenance to include performing repairs, troubleshooting, apartment turnover, and performing preventative maintenance at The Warwick at Foundry Creek in Richmond, VA. This is an outstanding career opportunity for an experienced professional to be part of an exciting team. This position will report to the Service Manager.

Responsibilities

• Work with the Service Manager to ensure maintenance functions are performed properly and promptly.
• Ensure effective and timely follow up with residents, vendors and property management team on all maintenance services provided.
• Respond to all on-call emergencies in a timely manner.
• Complete and follow up on all open unresolved tickets.
• Use of general maintenance equipment including but not limited to: hand tools, ladders, landscaping equipment and required safety equipment; all equipment must be used safely.
• Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns and ensure excellent curb appeal at all times.
• Participate in company training classes and meetings.
• Follow policies relating to but not limited to fair housing, OSHA, pool and safety standards set by the company.
• Other tasks or duties as assigned.

Qualifications

• Minimum of 2 years experience in apartment maintenance including basic electrical & plumbing diagnostics/repair.
• Be a team player in an atmosphere of mutual respect.
• Must have painting and drywall repair experience.
• Have a positive attitude & effective communication skills.
• Enjoy helping people.
• Have basic tools for the trade.
• Provide a valid driver license, and have reliable transportation.
• Have the flexibility to occasionally respond to 'off-hour' emergency situations and resident concerns.
• HVAC certification preferred (CFC Universal).