Service Technician

A Rose Valley Management Service Technician is an essential team member who provides excellent customer service while performing preventative and routine maintenance throughout the property grounds and in resident units.

Responsibilities

• Perform common area and apartment repairs (routine and preventative) in plumbing, HVAC, electrical, carpentry, wall repairs, painting, and appliances
• Oversee building curb appeal through exterior inspections, cleaning, and grounds maintenance
• Deliver customer service and attention to detail to ensure resident satisfaction
• Handle daily cleaning tasks
• Complete special projects as assigned
• Apply preventative measures to reduce future building problems
• Fix potential safety hazards to avoid injuries
• Attend team meetings, workshops, and training sessions as required
• Participate in an on-call rotation for emergency work orders

Physical Demands

• Able to stand and walk inside and outside in all weather conditions
• Able to lift up to 50 lbs
• Able to perform activities including walking, squatting, bending, balancing, climbing (ladders), kneeling, crawling, and prolonged standing

Requirements

• Basic knowledge of plumbing, electrical, HVAC, carpentry, appliance repair, drywall, painting, and snow removal
• Customer service-first attitude
• Reliable transportation for on-call emergencies
• Experience working in maintenance in an apartment community
• On-call availability
• Excellent customer service, organizational skills, and ability to take initiative
• Strong written, verbal, and computer skills preferred

Benefits

• Opportunities for monthly commissions
• Health, Dental, and Vision Insurance
• Flexible Spending Account
• Health Spending Account
• Commuter Benefits
• Generous PTO package
• 401K after 1 year of service with a company match