Service Technician

About the Role

The Service Technician III will be a key contributor to ensuring the quality of our rental fleet is maintained throughout its rental lifespan. Working together with our team, you will be responsible for performing diagnostics, repair, maintenance, and service work on a range of vehicles in our customized rental fleet.

Location

Onsite - Fort Worth, TX

Hours of Operation

Monday through Friday, 7:00 AM to 3:30 PM

Responsibilities

• Perform repair, maintenance, and service work on rental fleet vehicles.
• Properly utilize OE diagnostic equipment.
• Complete repair and maintenance tasks within set deadlines.
li>Understand recall and warranty information from OEMs.
• Utilize and read service manuals.
• Verify all repair and maintenance items are properly installed and complete workshop orders accurately.
• Aid team members in diagnostics and repairs.
• Request your own parts and work with the parts team to ensure accuracy.
• Understand PTR return, check-in, and QC inspection processes.
• Execute all quality and safety standards regarding repair and maintenance procedures.
• Perform electronic vehicle check-ins to capture all billable damages.
• Prioritize safety, quality, and customer service.
• Escalate judgment calls to the service lead.
• Work with team members and department manager to improve repair and maintenance processes.
• Ensure work area stays safe and clean.
• Implement and uphold 5S principles (Sort, Shine, Straighten, Standardize, Sustain) within the workspace to improve efficiency and organization.
• Maintain consistent attendance, being on time and ready to work.

Requirements

• 5+ years of mechanical, hydraulic, and electrical automotive, heavy truck, or heavy equipment experience.
• Maintain a good driving record and be properly licensed.
• Must provide your own toolset capable of general automotive repair and diagnostics.
• Proficiency in using a variety of hand, power, and diagnostic tools.
• Flexibility and adaptability to work under pressure in a fast-paced environment.
• Strong team player.
• Ability to work both inside the shop environment and outdoors.
• Ability to lift 50 lbs. and stand for extended periods.
• Basic written communication skills and proficiency in using a tablet.

Nice to Have

• Ability to MIG weld steel and/or aluminum.
• Experience in electrical, hydraulic, and mechanical troubleshooting.
• ASE certifications.
• Manufacturer Training (Ford, GM, and Chrysler).

Employee Benefits

At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally.

Wellness & Fitness

• On-site CrossFit-style gym with a full-time personal trainer.
• Group classes, virtual personal training, personalized workout plans, and nutrition coaching.

Exclusive Employee Perks

• PTR Swag & Uniform/Boot Allowance.
• On-site Micro-Markets stocked with snacks and essentials.
• Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment.
• Additional partner and vendor discounts.

Performance Incentives

• Commission structures, bonuses, or profit-sharing opportunities based on performance.

Comprehensive Benefits

• Premium healthcare coverage (medical, dental, vision, mental health, and virtual healthcare).
• 401(k) matching and long-term financial planning support.
• Paid time off.
• Life, accidental death, and disability coverage.
• Ongoing learning and development opportunities.

Training, Growth & Recognition

• Predictive Index behavioral assessment tool for hiring, team development, and employee engagement.

Culture & Connection

• PTR Field Days & Team Events.
• The Extra Mile Recognition Program.
• PTR Text Alerts & Open Communication.

Premier Truck Rental hires full-time, part-time, contractor, and intern positions, depending on business needs. Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package.