Service Technician

Pay

• $18.29 - $21/hrly

Schedule

• Monday-Friday (work schedule may vary)
• Some overtime may be required
• Ability to work extended hours including "on-call" and/or rotating "on-call" schedule as needed

About the Role

The Service Technician I is responsible for assisting with oversight of the physical assets and ensuring customer satisfaction. This position will assist in diagnosing problems and making general repairs and assists with apartment make-readies. This position also assists with preventive maintenance and construction or rehabilitation projects for the property.

Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.

Essential Job Functions

• Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards.
• Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, troubleshooting HVAC and assisting with make readies.
• Aids in identifying and correcting hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager.
• Assists in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines.
• Responsible for the maintenance and security of all property-issued tools.
• Posts notices to vacate and other community communication, if applicable.
• Shares on-call responsibilities, including inclement weather conditions, with the maintenance team.
• Responds to resident requests per company standards.

Qualifications

• Six months to one-year general maintenance and safety experience.
• Basic computer skills/knowledge required to perform job functions.
• Regularly performs manual, task-oriented work under direct supervision.
• High School or GED (General Education Diploma) is a plus.
• Working knowledge of HVAC.
• Required to provide own (industry specific) hand tools.

Physical Requirements/Environment

• Full range of motion with upper and lower body.
• Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
• Ability to work with both hands for frequent grasping and manipulation.
• Push or pull items and reaching overhead.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.

Benefits

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

What You Can Expect From Us

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.