Service Technician

Why You’ll Want to Join the Precision Garage Door Service Team

As a Vetted Franchise Owner, we’re a leader in the industry, focusing on the customer experience and your career. You’ll receive professional training and development. We give you everything you need to succeed. A team invested in your future – we’re a team here, and while you’ll be working independently much of the time, you’ll find out quickly that everyone has your back. Support from our office – we have one of the best office teams in the industry. We take care of all the appointment-setting, follow-ups, and back-end office work. You just show up at the scheduled location and do what you do best. Autonomy – you’ll have a lot of independence as a garage door service technician, with your own company-provided vehicle and flexibility in how you help customers throughout the day. Support from the Team – just because you are on your own doesn’t mean you are completely isolated from the rest of the team. We have a dynamic team environment where we keep in touch with everyone, whether it’s on a group phone call or a FaceTime chat to help each other out through the day. We regularly meet, so you’ll get to know everyone on the team well. Friendly Competition and Accountability – we push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other’s mistakes. One of the Best – as a Precision Garage Door Service employee, you’ll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service. We also set a high bar in compensating and taking care of our employees, providing the best benefits packages and compensation opportunities.

Responsibilities

• Diagnose and Repair – responsible for repairing garage doors, door operators, replacing worn or broken door parts, installing new equipment including doors, and replacing springs.
• Educating the Customer – explain in detail and help the customer understand their options to repair the issue and prevent future ones. Review and explain the work performed to customers.
• Sell Service, Repairs, and New Equipment – using our proven model, sell services to the customer using a good/better/best model. Collect payment from the customer.
• Manage Inventory in Your Vehicle – ensure you have the right equipment, tools, and products to properly sell the job and service the equipment.

Requirements

• Must have mechanical aptitude and technical skills.
• Must be able to lift 50 pounds independently.
• Must be able to bend, climb, kneel, and stand for extended periods of time.
• Must be able to work in the heat and cold, both outside and inside garages that may not be temperature-controlled.
• Have interpersonal skills to communicate effectively with customers and solve issues.
• Communicate and work effectively in a fast-paced environment.
• Be reliable and able to serve our customers following our process.
• Knowledge Experience in the garage door industry is preferred but not required – we will train you.
• Must be able to use a computer and/or tablet.
• You can’t be afraid of technology.
• Must be able to use hand tools and operate mechanical equipment.

Pay and Benefits

• We offer competitive pay that will meet or beat any trade. During your 90-day training period you will receive a base pay of $XX.XX per hour. After training, you will receive commissions on the work you complete. Most technicians make between $60,000 and $100,000 per year.
• Comprehensive Benefits – Bonuses & Incentives, Company-provided vehicle, PTO and Vacation, 401K Plans.