Service Technician

Lewis Systems & Service, a leading provider specializing in air compressors, delivers high-quality solutions including sales, installation, maintenance, repairs, and system upgrades. Join our team to impact the air compressor industry, work with top manufacturers, and contribute to our commitment to customer satisfaction.

About the role

The Compressed Air and Vacuum Systems Service Technician serves as an ambassador for the company, performing repairs and maintenance of compressed air and vacuum equipment on client property. Services are delivered on-site and on-demand to ensure complete customer satisfaction.

Responsibilities

• Perform daily equipment checks to diagnose and repair problems with compressed air and vacuum equipment.
• Perform annual and semi-annual maintenance and testing on compressed air and vacuum systems.
• Respond to emergency calls during and outside of normal operating hours.
• Program, troubleshoot microprocessor and PLC-based equipment controls.
• Resolve customer-initiated technical issues.
• Start up and troubleshoot compressed air and vacuum equipment.
• Work at customer sites to build and maintain client relationships.
• Serve as a technical resource to customers.
• Partner with company sales representatives and management to increase service and aftermarket business.
• Travel to assist other company technicians as needed.
• Complete daily reports and maintenance checklists, sending them to the customer and company admin team.

Requirements

• High school diploma or equivalent.
• Mechanical aptitude.
• Previous work history with a service-based organization.
• Strong mechanical and problem-solving skills.
• Good communication, customer service, and consultative skills.
• Strong work ethic with ability to work under minimal supervision.
• Reliable and punctual.
• Able to use a computer and service software.
• Must have own hand tools (company can furnish some).
• Must live within 1 hour of the Greensboro, NC facility.
• Valid, unexpired driver’s license with a good driving record.
• Ability to pass government background checks and regular drug screening.

Qualifications

• Prior field experience with compressed air systems (encouraged to apply).
• Factory certifications for compressed air equipment (beneficial but not mandatory).
• Certifications such as Asse 6040 (preferred but not required).
• Refrigeration experience (a plus but not required).

Schedule

This is a full-time position. Days and hours of work are Monday through Friday, but the candidate must be able to work flexible hours. Evening and weekend work may be required as job duties demand.

Travel

Local travel is expected with this position 100% of the time.

Physical Demands

• Regularly required to talk or hear.
• Close vision and ability to adjust focus.
• Ability to lift up to 50 pounds unassisted occasionally.
• Ability to climb and work on ladders and scaffolding.

Benefits

• Employee ownership program extended to every team member.
• Medical, dental, and vision insurance.
• Competitive 401(k) matching program.
• Paid time off, holidays, and parental leave.
• Employee referral program.
• Access to FCG University learning and training platform (over 80,000 courses).
• Career growth opportunities across a vast network of over 100 brands in North America.
• Custom training programs and mentorship.

Lewis Systems & Services operates as a subsidiary of Flow Control Group (FCG), a leading solutions provider for flow control, fluid handling, industrial automation, and life sciences across North America.