Service Technician

About the role

The Compressed Air and Vacuum Systems Service Technician serves as an ambassador for the Company and is responsible for repairs and maintenance of compressed air and vacuum equipment residing on client property. Services are performed on-site and on-demand, to ensure complete customer satisfaction.

Essential Functions

• Perform daily equipment checks to diagnose and repair problems with compressed air and vacuum equipment before they occur.
• Perform annual and semi-annual maintenance and testing on compressed air and vacuum systems.
• Respond to emergency calls during normal operating hours and outside of normal operating hours.
• Program, troubleshoot microprocessor and PLC-based equipment controls.
• Resolve customer initiated technical issues.
• Ability to startup and troubleshoot compressed air and vacuum equipment.
• Work at customer site.
• Serve as a technical resource to customers.
• Partner with company sales representatives and management to increase service and aftermarket business.
• Ability to travel to assist other company technicians as needed.
• Complete daily reports and maintenance checklists as required and send them to the customer and company admin team.

Competencies

• Strong Mechanical and Problem Solving Skills.
• Good Communication, Customer Service and Consultative Skills.
• Strong work ethic with ability to work under minimal supervision.
• Reliable and punctual.
• Able to use computer and service software.
• Must have own hand tools; however, the company can furnish.

Physical Demands

• Regularly required to talk or hear.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• This position would require the ability to lift up to 50 pounds unassisted occasionally.
• Able to climb and work on ladders and scaffolding.

Work Environment

• This job operates in Hospital Facilities, Industrial Plant or Service Shop environments.
• This role routinely uses hand and power tools as well as office equipment such as laptop computers, and smartphones.

Required Education And Experience

• High school diploma or equivalent.
• Must have Mechanical Aptitude.
• Previous work history with a service based organization.

Additional Eligibility Qualifications

• Certifications, such as Asse 6040, preferred but not required.
• The ability to pass government background checks and regular drug screening.
• Refrigeration Experience a plus but not required.

Required License And Certifications

• Must have a valid, unexpired driver’s license.
• Good driving record.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.