Service Technician

About the role

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Overview

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Communicate verbally and in writing with customers and co-workers.
• Provide technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems.
• Increase Ingersoll Rand customers' awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection, can benefit their operations.

Requirements

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Valid driver's license for a minimum of 12 months, with no major or frequent traffic violations.
• On-call availability, but not during the first 90 days.
• High School Diploma or equivalent required.
• Mechanic's set of tools; speciality tools will be provided.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft office software and other basic computer usage.
• Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost-efficient manner.

Pay Range

Starting pay will range between $25.00 - $40.00 per hour depending on multiple factors, including candidate qualifications and experience. It is not typical for candidates to be paid at the top of the range. This is a full-time, hourly position.

What We Offer

• Medical and Prescription drug plans.
• Wellness and Chronic disease management programs.
• Dental, vision, life/AD&D insurance.
• Short- and Long-term disability.
• Health Savings Account.
• Flexible Spending Account.
• Parental Leave.
• Employee Assistance Program.
• Discount Program.
• Employee Stock Grant.
• 401(k) plan with a company match.
• 3 weeks of paid vacation and 11 paid holidays throughout the calendar year.
• State Paid Sick leave (where applicable).
• Voluntary benefits include legal, accident, and critical illness protection.

Benefits of Employment

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.