Service Technician

Position Overview

The Service Technician position plays a key part of delivering on our promise of a 5-star experience and interacts directly with customers. The 5-Star Service Technician works in the field performing warranty services and occasionally obtaining measurements for new installations. Holds the appropriate amount of concern and focus regarding being on time for each appointment and completing two to four appointments per day, on average.

Required Skills

• General knowledge of residential construction and basic home improvement and maintenance
• Ability to accurately take measurements and translate those into a variety of applications
• Strong verbal communications skills (English literacy)
• Ability to work flexible shifts and adapt to changing workloads
• Familiarity with iPad usage, mobile smart phones, and business/technology applications
• Excellent Customer Service skills, with a focus on quality and results
• Ability to maintain a preset schedule of job assignments
• Well-organized and on-time to each appointment, without exception
• Self-starter, efficient, productive, works well with a team
• Valid Driver's License

Qualifications

• 5+ years construction experience in the residential remodeling industry with experience in light plumbing, electrical and items associated within a bathroom
• 3+ years of experience in exterior residential home improvement experience particularly with window replacements and vinyl siding

Benefits

• Competitive compensation
• Health/life insurance
• Paid time off
• Incredible growth opportunity – we are experiencing exponential growth and we love to promote from within!
• Take home company truck and tools
• Overtime available