Service Technician Apprentice, PepUp

About the role

The Propane Service Technician Apprentice is an entry-level role designed for individuals seeking to build a career in the propane service industry. This position is part of a structured, multi-year development program focused on training, certification, and hands-on field experience.

Responsibilities

• Participate in company onboarding and safety training.
• Shadow experienced technicians in service, delivery, and cylinder/tank operations.
• Assist with installation, maintenance, and repair of propane tanks, appliances, and related equipment.
• Learn and apply propane safety protocols, codes, and best practices.
• Enroll and progress through the Propane Education & Research Council (PERC) training program.
• Obtain required licenses and certifications, including: CDL Class B with Hazmat & Tanker Endorsements, Gas Fitter License, and PERC certification modules.
• Perform service tasks with increasing independence as skills progress.
• Provide excellent customer service, demonstrate professionalism and communication skills.
• Maintain accurate records of training, certifications, and service work.
• Support team projects and contribute to safe, efficient, and high-quality service operations.

Training & Development Milestones

• Year 1: Orientation, foundational skills, PERC coursework, CDL permit, Gas Fitter License, and supervised field experience.
• Year 2: Independent service call management, advanced troubleshooting, leadership development, and preparation for promotion to LP Tech.

Upon successful completion of the two-year apprenticeship, individuals may be promoted to LP Service Technician I, with opportunities for long-term career growth into advanced technical and supervisory positions.

Skills & Experience

• A high school diploma or equivalent required.
• A valid driver’s license with a clean driving record (CDL permit/endorsements required during program).
• Mechanical aptitude and willingness to learn technical skills.
• A strong commitment to safety and compliance.
• Ability to work outdoors in varying weather conditions and lift up to 75 lbs.
• Strong interpersonal and customer service skills.
• A willingness to enroll in and complete required certifications and training within specified timelines.

Working Conditions & Physical Demands

• This job operates in a professional office environment as well as in the field.
• The employee is occasionally exposed to fumes, moving mechanical parts and vibrations.
• The employee is occasionally exposed to a variety of extreme conditions due to weather conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee is occasionally required to sit, climb or balance, stoop, pull, kneel, crouch or crawl.
• The employee must occasionally lift and/or move objects up to 75 pounds.
• Specific vision abilities required by this job include close vision, distance, color vision, peripheral vision, depth perception, and ability to adjust focus.