Service Technician and Inspector

About the Role

We are seeking skilled Service Technicians and Inspectors to join our team. In this role, you will inspect, test, service, troubleshoot, and repair fire alarm and sprinkler systems. Fire Extinguisher and Kitchen Hood Service Technicians are also desired.

Service Technicians will program fire alarm systems or have experience with programming low-voltage systems, including fire alarm, nurse call, access control, security, or CCTV. Inspectors will perform inspection, testing, and some repair tasks on fire alarm, sprinkler, and security systems.

Responsibilities

• Perform inspection, testing, and repair tasks on fire alarm, sprinkler, and security systems.
• Respond to scheduled and emergency service requests; troubleshoot, repair, and replace system equipment.
• Program fire alarm systems or low-voltage systems (e.g., fire alarm, nurse call, access control, security, CCTV).
• Resolve problems through research of multiple alternatives.
• Communicate and interact effectively with contractors and building owners.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
• Assist customers on-site with questions and concerns in a timely and professional manner.
• Effectively communicate project status to management.
• Complete all appropriate company paperwork as required.

Requirements

• Valid driver’s license with a clean driving record.
• Must meet background and driving record requirements.
• Proficient in the use of industry-related equipment and MS Office.
• Excellent communication skills, using tact and diplomacy with customers.
• Regular, reliable, and predictable attendance.

Industry-related NICET and/or state certification is preferred or must be obtained within one year of hire. Experience with the following manufacturers is preferred: Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, and Gamewell/FCI.

Physical Requirements

• Able to work in unusual and difficult positions, such as climbing ladders, scaffolding, and high-lift equipment up to 60 feet, working within ducts, crawl spaces, and above ceilings.
• Capable of performing physical labor, including carrying and moving equipment and tools, and lifting up to 75 lbs.

Benefits

• 401(k) Plan: 401(k) with matching contributions.
• Paid Time Off: 8 paid holidays and 10 PTO days, increasing with tenure.
• Healthcare Coverage: Reduced-cost medical, dental, and vision insurance.
• Flexible Spending Account: Manage healthcare expenses.
• Additional Benefits: Short-Term Disability, Life Insurance, AD&D, Critical Illness, and Accident Coverage.
• Weekly Paydays: Paid every Friday.
• Employee Appreciation: Lunches, holiday celebrations, department activities, and outings.
• Employee Assistance Program: Access to over 10,000 providers for face-to-face or telehealth counseling.
• Pet Insurance: Coverage options for pets.

Pay

USD $35.00 - USD $48.00 per hour.