Service Technician - Ag/Diesel Equipment Campbellsport

About the role

Riesterer & Schnell is Wisconsin's premier John Deere dealership, serving farmers and residents for nearly 100 years. This position offers the opportunity to join the John Deere legacy, helping feed and clothe the world.

Responsibilities

• Accepts repair orders as assigned by the Service Manager, Assistant Service Manager, Service Writer or assigned person.
• Diagnostics problems and determines what repairs are needed.
• Collaborates with Service office staff to communicate necessary repairs to customers and obtain approvals.
• Serves, repairs, reconditions, or assembles equipment as approved by the customer/Service Manager.
• Obtains necessary parts working cooperatively with Parts Department staff and notifies Service Manager when expedited parts are needed.
• Completes service inspections on equipment, making recommendations on repairs needed.
• Promotes marketing programs to customers to drive sales.
• Participates in after-hours program, carrying the pager for a week at a time and responding to after-hours calls in a timely, professional manner.
• Seeks assistance for unfamiliar technical matters and communicates with customers in a positive, professional manner.
• Notifies Service Manager of safety issues and/or accidents immediately.
• Accurately documents time and work performed on forms provided in a legible and complete manner.
• Works safely, wearing safety glasses & steel toed shoes and following other company safety guidelines.
• Attends meetings, training sessions, and other company events and participates in a positive, professional manner.
• Maintains a clean, neat, and safe work area and the shop in general.
• Presents a positive, professional image in conduct and dress at all times.

Requirements

• Three plus years of previous related experience preferred.
• Associates Degree in agricultural equipment, diesel technology, and/or other equipment preferred.
• Knowledge of farm equipment preferred.
• Own tools required.
• Valid driver’s license and insurable driving history required.

Qualifications

• Must have own tools.
• Must have a valid driver’s license and insurable driving history.

Skills

• Technical skills in diagnosing and repairing farm equipment.
• Customer service skills to promote marketing programs and interact positively with customers.
• Ability to work independently and manage time effectively.
• Strong communication skills to explain repairs to customers.
• Attention to detail for accurate documentation and maintaining a clean work area.
• Safe work practices including wearing appropriate personal protective equipment.

Benefits

Starting wage range is typically $25-38/hr and varies by experience level.

Pay

Starting wage range is typically $25-38/hr and varies by experience level.

Schedule

Hours for this job are Monday through Friday from 7:30 am until 5 pm and a generally voluntary Saturday shift from 7:30 am until noon.