Service Technician 1st shift Monday-Friday $22/hr

About the role

As a DeWALT Service Technician, you'll join our Product Services team in a production-style environment. You'll handle repairs, troubleshoot failures, maintain a clean and safe work environment, and manage inventory.

Responsibilities

• Handle repairs to all portable electric, pneumatic tool, construction equipment, and outdoor products.
• Troubleshoot tool failure—fully or partially disassembling units to examine components for wear/defects and replace parts as needed.
• Aid in maintaining a clean and safe work environment.
• Perform performance & safety testing on equipment after repair.
• Complete work orders using repair parts and labor, including pricing and pertinent customer information.
• Manage inventory by ensuring accuracy with parts and accessories.
• Achieve daily productivity goals on the number of tools repaired.
• Perform other duties as assigned.

Requirements

• Ability to interpret mechanical diagrams, wiring schematics, and printed servicing data.
• Knowledge of electricity principles and air flow as they apply to power sources for power tools.
• Ability to diagnose mechanical and electrical faults in power tools and equipment.
• Ability to perform simple mathematical calculations.
• Goal-driven mentality, meeting and exceeding daily/weekly/quarterly productivity goals without compromising quality.
• Strong attention to detail and adaptability in using various technological systems and familiarity with data entry and record-keeping systems.

Qualifications

You must have a high school diploma or equivalent. Prior experience in a similar role is preferred but not required. On-the-job training will be provided.

Skills

• Technical aptitude and problem-solving skills.
• Attention to detail and ability to follow instructions.
• Interpersonal skills for interacting with customers and colleagues.
• Basic computer literacy and proficiency with data entry systems.

Benefits

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate production needs.