Service Technician 1st shift M-F $21.50/hr

About the role

As a DeWALT Service Technician, you’ll be part of our Product Services team working as an on-site employee in a production style environment. You’ll get to handle repairs to all portable electric, pneumatic tool, construction equipment, and outdoor products, troubleshoot tool failure, assist with maintaining a clean and safe work environment, properly inspect, analyze, and repair tools and equipment for safe operation, perform performance & safety testing on equipment after repair, complete work orders using repair parts and labor to include pricing and pertinent customer information, manage inventory by ensuring accuracy with parts and accessories, and achieve daily productivity goals on the amount of tools repaired. Other duties as assigned.

Responsibilities

• Handle repairs to all portable electric, pneumatic tool, construction equipment, and outdoor products.
• Troubleshoot tool failure—fully or partially disassembling unit to examine components for wear/defects and replacing parts that are worn or defective.
• Absorb and analyze service data.
• Assist with maintaining a clean and safe work environment.
• Properly inspect, analyze, and repair tools and equipment for safe operation.
• Perform performance & safety testing on equipment after repair.
• Complete work orders using repair parts and labor to include pricing and pertinent customer information.
• Manage inventory by ensuring accuracy with parts and accessories.
• Achieve daily productivity goals on the amount of tools repaired.
• Other duties as assigned.

Requirements

• Ability to interpret mechanical diagrams, wiring schematics and printed servicing data.
• Knowledge of electricity principles and air flow as it applies to a power source for power tools.
• Ability to diagnose mechanical and electrical faults in power tools and equipment.
• Ability to perform simple mathematical calculations.
• Goal driven mentality.
• Strong attention to detail.
• Adaptability in using various technological systems and familiarity with data entry and record-keeping systems.

Qualifications

• Ability to interpret mechanical diagrams, wiring schematics and printed servicing data.
• Knowledge of electricity principles and air flow as it applies to a power source for power tools.
• Ability to diagnose mechanical and electrical faults in power tools and equipment.
• Ability to perform simple mathematical calculations.
• Goal driven mentality.
• Strong attention to detail.
• Adaptability in using various technological systems and familiarity with data entry and record-keeping systems.

Skills

• Interpret mechanical diagrams, wiring schematics and printed servicing data.
• Diagnose mechanical and electrical faults in power tools and equipment.
• Perform simple mathematical calculations.
• Goal driven mentality.
• Strong attention to detail.
• Adaptability in using various technological systems and familiarity with data entry and record-keeping systems.

Benefits

• Medical
• Dental
• Life
• Vision
• Wellness program
• Disability
• 401(k)
• Employee Stock Purchase Plan
• Paid time off
• Tuition reimbursement

Pay

Competitive salary.

Schedule

Full-time.