Service Technician 1 Trainee

Position Summary

Performs company field operations including manual labor and other duties necessary to accomplish the installation, repair, and maintenance of natural gas distribution facilities. Handles customer requests and represents the Company in the community.

Primary Duties And Responsibilities

• Initiates gas service, performs leak investigations and makes repairs.
• Locates gas lines.
• Reads gas meters.
• Completes load surveys.
• Completes work order system documentation.
• Serves as First Responder in emergency situations.
• Performs other duties as assigned.

Education And Work Experience

No previous experience needed. Requires a high school diploma or GED. Title will change to Service Technician 1 when all prerequisites are completed for the position. This includes completion of all occupational qualifications along with supervisory sign-off.

Knowledge, Skills, Abilities

• Proficient using personal computers and software including MS Word, Excel and Outlook.
• Possess a valid state driver's license and present and maintain a good driving record and to operate company vehicles safely and in compliance with applicable laws and company policies.
• Gain and apply knowledge of industry and company safety standards and regulations.
• Demonstrate an aptitude for basic mechanical tasks and capable of using proper tools for any given job including: installing and reading pressure gauges, voltage meters, pipe locators, repair service lines, bar test and classifying underground leaks; monitoring and adjusting gas system pressure.
• Respond to customers with courtesy and knowledge, in person and by telephone, applying good judgment and customer service skills.
• Possess effective oral and written communication skills.
• Manage multiple tasks, projects or activities through completion.
• Adeptly adapt quickly and respond well to changing priorities.
• Work well independently and in a team-based environment to accomplish assignments and achieve objectives.
• Commit to compliance with applicable laws and regulations and other Company policies and procedures and do so consistently.
• Complete all required training courses in a timely manner.
• Adhere to the Company’s values and business practices and do both consistently.

Benefits

The position is covered under the D.O.T. regulations and Summit Utilities Drug and Alcohol Policy and is, therefore, subject to all terms of the Policy, including the random selection for drug testing. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

About the Role

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.