Service Technician 1 Trainee

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice, including Best Places to Work awards in multiple states and Forbes America’s Best Small Employers (2023). Summit is a growing natural gas utility committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety, and serving customers and communities with warmth and energy.

About the role

Performs company field operations including manual labor and other duties necessary to accomplish the installation, repair, and maintenance of natural gas distribution facilities. Handles customer requests and represents the Company in the community.

Responsibilities

• Initiates gas service, performs leak investigations, and makes repairs.
• Locates gas lines.
• Reads gas meters.
• Conducts load surveys.
• Completes work order system documentation.
• Serves as First Responder in emergency situations.
• Performs other duties as assigned.

Requirements

• No previous experience needed.
• High school diploma or GED.
• Valid state driver's license and good driving record to operate company vehicles safely and in compliance with applicable laws and company policies.
• Position is covered under D.O.T. regulations and Summit Utilities Drug and Alcohol Policy, including random drug testing.
• Title will change to Service Technician 1 upon completion of all occupational qualifications and supervisory sign-off.

Skills

• Proficient using personal computers and software including MS Word, Excel, and Outlook.
• Aptitude for basic mechanical tasks and capable of using proper tools for jobs such as installing and reading pressure gauges, voltage meters, pipe locators, repairing service lines, bar testing, and classifying underground leaks.
• Ability to monitor and adjust gas system pressure.
• Effective oral and written communication skills.
• Strong customer service skills, responding to customers courteously and knowledgeably in person and by telephone.
• Ability to manage multiple tasks, projects, or activities through completion.
• Adaptability to changing priorities and working well independently or in a team-based environment.
• Commitment to compliance with applicable laws, regulations, and company policies and procedures.
• Ability to complete all required training courses in a timely manner.
• Adherence to the Company’s values and business practices.

Benefits

Summit offers competitive pay and medical, dental, and vision benefits designed to provide flexibility, choice, and support for employees both at work and at home.