Service Technician 1 Trainee

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice, including Best Places to Work awards in multiple states and Forbes America’s Best Small Employers (2023). Summit is a growing natural gas utility providing safe, reliable, and clean-burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas.

About the role

Performs company field operations including manual labor and other duties necessary to accomplish the installation, repair, and maintenance of natural gas distribution facilities. Handles customer requests and represents the Company in the community.

Responsibilities

• Initiates gas service, performs leak investigations and makes repairs.
• Locates gas lines.
• Reads gas meters.
• Conducts load surveys.
• Completes work order system documentation.
• Serves as First Responder in emergency situations.
• Performs other duties as assigned.

Requirements

• No previous experience needed.
• Requires a high school diploma or GED.
• Title will change to Service Technician 1 upon completion of all occupational qualifications and supervisory sign-off.

Skills

• Proficient using personal computers and software including MS Word, Excel, and Outlook.
• Possess a valid state driver’s license and maintain a good driving record to operate company vehicles safely and in compliance with applicable laws and company policies.
• Gain and apply knowledge of industry and company safety standards and regulations.
• Demonstrate an aptitude for basic mechanical tasks and capable of using proper tools for any given job, including: installing and reading pressure gauges, voltage meters, pipe locators, repair service lines, bar test and classifying underground leaks; monitoring and adjusting gas system pressure.
• Respond to customers with courtesy and knowledge, in person and by telephone, applying good judgment and customer service skills.
• Possess effective oral and written communication skills.
• Manage multiple tasks, projects, or activities through completion.
• Adapt quickly and respond well to changing priorities.
• Work well independently and in a team-based environment to accomplish assignments and achieve objectives.
• Commit to compliance with applicable laws and regulations and other Company policies and procedures consistently.
• Complete all required training courses in a timely manner.
• Adhere to the Company’s values and business practices consistently.

This position is covered under D.O.T. regulations and Summit Utilities Drug and Alcohol Policy, including random drug testing.

Benefits

Summit offers competitive pay and medical, dental, and vision benefits designed to provide flexibility, choice, and support when needed. We understand that home and family are essential, and our benefits aim to support you both at work and at home.