Service Technician 1

About the Role

A multi-faceted maintenance professional responsible for preparing vacant apartments for occupancy and providing quality service in a timely manner to residents and the community. This role involves working in both vacant and occupied apartments, performing a variety of maintenance tasks while increasing asset value and integrity. The position requires independent work, time management, attention to detail, and excellent customer service skills.

Responsibilities

• Prepare all vacant apartments for occupancy, including but not limited to: painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs.
• Perform basic system repairs on electrical, plumbing, hot water heaters, HVAC systems, and appliances.
• Perform detailed work with carpentry, drywall repairs, and interior/exterior painting.
• Distinguish when full-paint or touch-up paint is needed, and identify correct paint sheen and color.
• Perform repairs on plank, vinyl, and carpet flooring.
• Complete service requests for residents daily and timely with moderate supervision.
• Perform preventative maintenance as assigned.
• Clean pools as directed, monitor chemical balance, and maintain logs as required by city ordinances (when applicable).
• Perform daily grounds maintenance, including trash removal, pet waste disposal, maintaining pet waste stations, sweeping walkways, and snow removal (where applicable).
• Participate in property improvements and scheduled preventive maintenance tasks.
• Utilize company-issued cell phone and specified apps as part of daily responsibilities.
• Use a personal vehicle to travel between properties as assigned during work hours.
• Participate in the on-call rotation as scheduled.

Requirements

• 1+ years of maintenance experience required.
• 1+ years of painting and drywall repairs preferred.
• Solid mechanical aptitude.
• Able to lift and carry up to 80 pounds, climb ladders, and climb multiple flights of stairs.
• Able to use an appliance dolly and push/pull up to 200 pounds.
• Able to work outdoors in all weather conditions.
• Able to be on feet constantly for entire work shift.
• Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems.
• EPA certification desired.
• Ability to complete tasks safely and efficiently.
• Ability to work in a fast-paced environment with strong motivation to learn and contribute daily.
• Able to give professional directions clearly in person, over the phone, email, and text.
• Experience with Microsoft products (Word, Excel, PowerPoint, Outlook) preferred.
• Yardi and Paycom experience preferred; willingness to learn new software programs.
• Must follow Weidner’s Mission, Vision, and Values and comply with all policies and procedures, as well as Fair Housing, local, state/province, and federal laws.
• Prompt, regular attendance; must wear company dress code/uniform and maintain a professional appearance.
• Ability to work effectively and cooperatively in a team environment and/or independently.
• Ability to work overtime as requested.
• Willingness to be assigned to other Weidner properties as needed.
• Working knowledge of English; detail-oriented and well-organized.
• Must agree to a criminal background check and sign an agreement for voluntary drug testing.
• Must have access to a personal vehicle and/or reliable transportation at all times.
• Driver’s license, vehicle, and vehicle insurance must be valid, unexpired, and match the country of employment.

Benefits

• Health & Wellness: Medical, Dental, and Vision Insurance; Employer-paid Basic Life Insurance; Employee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters (up to three sessions at no cost).
• Financial Benefits: 401(k) Retirement Plan with company match of up to 4% of eligible income; opportunities to earn leasing commissions and/or semi-annual performance-based bonuses (position dependent).
• Time Away from Work: Vacation accrual with no usage waiting period upon accrual; sick time accrual with eligibility after 60 days of employment; nine company-designated paid holidays annually.
• Housing Benefits: Employee apartment discount available at Weidner communities, subject to availability and community guidelines.
• Workplace Support: Company-provided maintenance uniforms.
• Career Development: Continuing education reimbursement program after 1 year of employment, up to $2,500 per year for approved courses or certifications; opportunities for professional growth and advancement.