Service Tech (Oahu, Hilo, Kona)

About the role

Entry level position. Learning to install, maintain and repair various coffee related equipment.

Responsibilities

• Installs, maintains and repairs all necessary equipment on customer’s location or as directed.
• Maintains company vehicle and parts inventory in company vehicle as assigned.
• Works with all parties to meet the quality standards set forth by Hawaii Coffee Company.
• Maintains company equipment and parts inventory at company warehouse location as assigned.
• Keep a current record of staff member’s whereabouts and availability.
• Other Functions: Performs other related duties as assigned.

Qualifications

• Communication, Written – Ability to communicate in writing clearly and concisely.
• Organized – Being organized or following a systematic method of performing a task.
• Communication, Oral – Ability to communicate effectively with others using the spoken word.
• Responsible – Ability to be held accountable or answerable for one’s conduct.
• Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
• Accountability – Ability to accept responsibility and account for his/her actions.
• Reliability – The trait of being dependable and trustworthy.
• Friendly – Ability to exhibit a cheerful demeanor toward others.
• Customer Oriented – Ability to take care of the customer’s needs while following company procedures.

Skills & Abilities

• Experience: Preferred Field-of-Expertise: Electronics, Electrical and Plumbing.
• Must has valid driver’s license and good driving abstract.
• Education: Certificate of Completion from Electronics/Electrical Trade School.
• Military training will be reviewed to see if it qualifies.
• Automotive Technicians Trade School training will also be reviewed.
• Computer Skills: Moderate. Newer equipment utilizes laptop to program and repair. Will train due to specialized programs used.
• Language: Well-developed verbal and written English communication skills.

Physical Demands

• The physical demands described her are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee is frequently required to stand; walk; reach with hands and arms and talk or hear.
• The employee must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
• N (Not Applicable) Activity is not applicable to this position.
• O (Occasionally) Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day)
• C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
• Physical Demands Lift/Carry Stand C 10 lbs or less F Walk O 11-20 lbs O Sit O 21-50 lbs O Manually Manipulate F 51-100 lbs O Reach Outward O Over 100 lbs O Reach Above Shoulder O Climb O Push/Pull Crawl O 12 lbs or less F Squat or Kneel O 13-25 lbs O Bend O 26-40 lbs O Grasp O 41-100 lbs O Speak F

Work Environment

• Occasional exposure to adverse conditions like heat, cold, wet/humid conditions, precarious and dusty environments.
• Possible risk of electrical shock.
• Possible risk of cuts, bruises and burns.