Service Tech

Sunset Estates of Jonesboro in Jonesboro, AR is seeking a motivated Apartment Service Technician to join our maintenance team. This role is ideal for an experienced maintenance professional who takes pride in providing exceptional customer service and enjoys problem-solving hands-on work to enhance residents' living experience.

Why Join RichSmith Management?

• Medical Benefits beginning the 1st of the month following 30 days of employment
• Health, Dental & Vision Insurance
• Flexible Spending Accounts (FSA/HSA)
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Career advancement opportunities
• Supportive team environment

Responsibilities

• Perform daily maintenance and repairs throughout the community
• Complete resident service requests promptly and professionally
• Prepare vacant apartments for new residents, including make-ready repairs
• Perform preventative maintenance on apartments, buildings, and equipment
• Maintain the appearance of the community, including grounds and common areas
• Assist with pool operation and maintenance, where applicable
• Troubleshoot and repair plumbing, electrical, HVAC, appliance, and carpentry issues
• Maintain a clean, organized, and safe maintenance shop
• Participate in the community's 24-hour emergency on-call rotation
• Deliver outstanding customer service while interacting with residents and team members
• Perform additional duties as assigned

Requirements

• Minimum 1 year of multifamily maintenance experience with an emphasis on repairs, maintenance, and customer service
• General knowledge of plumbing, electrical, appliance repair, carpentry, and HVAC systems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Must be available to participate in an on-call rotation

Preferred Qualifications

• HVAC or EPA Certification
• Pool operation and maintenance experience

Physical Requirements

• Ability to lift up to 75 pounds
• Ability to bend, stoop, kneel, squat, twist, and work in confined spaces
• Ability to climb ladders and stairs
• Ability to reach overhead for extended periods
• Ability to work both indoors and outdoors in varying weather conditions