Service Tech 1 - Trainee

Job Overview

As a Field Service Technician, you will play a key role in leading exceptional pool service delivery to our customers. You’ll work outdoors at residential and commercial locations, bringing the pool industry to life through hands-on support, including sales, installations, and repairs of pool equipment. All Service Technicians are provided with trucks, uniforms, and comprehensive training to set you up for success.

Responsibilities

• Perform sales, installation, and repair of swimming pool equipment for residential and commercial customers
• Interact with customers to provide service, recommendations, and guidance
• Maintain high standards of customer service and professional conduct
• Follow all safety procedures, including safe working and driving habits
• Partner with Service Managers to meet and exceed company policies and guidelines
• Install, troubleshoot, and repair gas and electrical heaters
• Repair motors, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, and valves
• Work on PVC, copper, and galvanized plumbing
• Diagnose and fix suction, priming, and high/low-pressure issues

Qualifications

• Valid driver’s license with a clean MVR
• Ability to pass a drug screen and background check
• Working knowledge of general plumbing and/or electrical systems
• Basic ability to use a multi-meter and make electrical connections
• Strong customer service skills
• Good problem-solving and troubleshooting abilities
• Ability to work independently and manage time effectively
• Team collaboration skills with Service Managers and peers

Benefits

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.