Service Tech 1 - Trainee

Job Overview

As a Field Service Technician, you will play a key role in leading exceptional pool service delivery to our customers. You’ll work outdoors at residential and commercial locations, bringing the pool industry to life through hands-on support, including sales, installations, and repairs of pool equipment. All Service Technicians are provided with trucks, uniforms, and comprehensive training to set you up for success.

Responsibilities

• Perform sales, installation, and repair of swimming pool equipment for residential and commercial customers
• Interact with customers to provide service, recommendations, and guidance
• Maintain high standards of customer service and professional conduct
• Follow all safety procedures, including safe working and driving habits
• Partner with Service Managers to meet and exceed company policies and guidelines
• Install, troubleshoot, and repair gas and electrical heaters
• Repair motors, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, and valves
• Work on PVC, copper, and galvanized plumbing
• Diagnose and fix suction, priming, and high/low-pressure issues

Qualifications

• Valid driver’s license with a clean MVR
• Ability to pass a drug screen and background check
• Working knowledge of general plumbing and/or electrical systems
• Basic ability to use a multi-meter and make electrical connections
• Strong customer service skills
• Good problem-solving and troubleshooting abilities
• Ability to work independently and manage time effectively
• Team collaboration skills with Service Managers and peers

Benefits

• Starting Training Pay: $20/hour
• Potential Earnings: $60,000–$100,000+ per year
• Competitive compensation
• Extensive paid training
• Comprehensive and flexible suite of benefits package
• 401K with company match
• Team member discounts
• Rewards for top performers
• Career advancement opportunities