service team member
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections where posting has real specific content. There's no explicit Pay or Schedule details (just mention work hours include nights, weekends and early mornings). That's schedule info: "work hours include nights, weekends and early mornings". That's schedule content. So we can include Schedule section. Benefits: there is a paragraph about benefits. So include Benefits. Pay: not mentioned specific pay, so omit. Qualifications: maybe "Preferred Knowledge/Skills/Abilities" and "Preferred Type Of Experience" and "Physical Requirements". Could treat as Requirements/Qualifications. We'll create sections: About the role (description), Responsibilities (list of duties), Requirements (maybe combine experience, physical requirements, etc.), Skills (maybe cross-trained etc.), Benefits, Schedule. We must not repeat job title. No Job ID. Remove boilerplate like EEOC, legal, etc. Also remove navigation, cookie, etc. Also remove duplicated lines. We need to preserve all substantive information. Let's extract content. Original text: "Store - TAMPA-PLANT CITY, FL Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster" We need to strip boilerplate: EEOC, legal, accommodation contact maybe keep? The accommodation statement is part of substantive? It's about reasonable accommodation request. Might be considered boilerplate but it's about process. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. The accommodation request is likely legal/EEO. So remove that paragraph starting "If you need help performing these essential functions..." and the later accommodation contact. Also remove "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." and "Michaels requires all team members in this role to be at least sixteen (16) years or older." Might be considered legal requirement. Probably remove. Also remove the company description paragraphs? Those are about company, maybe not essential but could be considered substantive? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The company overview might be considered substantive? Usually job postings include company overview; but we might keep as part of About the role? However they said use headings for sections like About the role, Responsibilities, etc. The company overview could go under About the role. But we need to decide. The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a short paragraph about the company under About the role. We need to extract responsibilities list: many bullet-like sentences. We'll create
- for each duty.
Let's parse responsibilities:
- Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production (maybe under Skills)
- Other duties as assigned
We need to avoid duplication: there are two similar lines about fast checkout. We'll keep one.
Now Requirements/Qualifications: "Preferred Knowledge/Skills/Abilities", "Preferred Type Of Experience", "Physical Requirements", "Work Environment". Also "Retail and/or customer service experience preferred". Also age requirement maybe removed. Also physical requirements list.
We'll create a Requirements section with subpoints maybe as
- .
Skills section: maybe "Cross trained in Custom Framing selling and production". Also maybe "Preferred Knowledge/Skills/Abilities". We'll treat that as Skills.
Benefits: paragraph about benefits.
Schedule: "work hours include nights, weekends and early mornings". Also maybe mention some outdoor work etc. That's schedule/environment.
We'll output HTML fragment with sections as needed.
Let's craft:
About the role
Store - TAMPA-PLANT CITY, FL. Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions. Provide a fast and friendly checkout experience; execute cash handling to standards. Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on the Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in the truck unload, stocking, and planogram (POGs) processes. Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store. Perform Store In Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
But that's basically responsibilities. Maybe better to separate About the role as a brief description: maybe first two sentences. Then Responsibilities list. Let's do: About the role: brief description: "Store - TAMPA-PLANT CITY, FL. Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience." Then Responsibilities: list of duties. Let's extract responsibilities list items (unique): - Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. - Help customers shop, locate products, and provide them with solutions. - Execute cash handling to standards. - Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments. - Educate customers on the Voice of Customer (VOC) survey. - Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). - Participate in the truck