Service Support Representative (Remote)

About the role

The Service Support Representative role is responsible for several areas of administration including application processing, claims processing, working incoming mail and other duties as assigned.

Responsibilities

• Knows insurance plan details to complete applications, enrollments or claims accurately.
• Maintains contractual department goals by completing daily work within guidelines set by the insurance carrier or the association.
• Works directly with the sales team or insurance carrier when questions arise.
• Affixes daily batches of issue packets for new business.
• Processes daily carrier decision files for new business.
• Assigns incoming mail to the correct subgroup within the department.

Requirements

• High school diploma or general education degree (GED).
• At least 1 year of related operations experience or equivalent combination of education and experience.
• Proficiency with basic PC skills including Microsoft Office – Word, Excel, and Outlook.
• Demonstrated attention to detail and ability to maintain high organizational standards while managing multiple tasks.
• Proven interpersonal skills with the ability to interface effectively at all organizational levels.

Qualifications

• High school diploma or GED.
• One year of related operations experience or equivalent combination of education and experience.
• Basic proficiency with Microsoft Office.
• Attention to detail and organizational skills.
• Strong interpersonal skills.

Skills

• Knowledge of insurance plans.
• Ability to process applications, enrollments, and claims.
• Proficiency with Microsoft Office.
• Attention to detail.
• Interpersonal skills.

Benefits

N/A

Pay

$16.50 - $16.50 per hour

Schedule

N/A

Benefits

N/A

Contact Information

For more information, please visit one80.com.

Equal Opportunity Employer

One80 Intermediaries is an equal opportunity employer and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.