Service Support

About the role

Join the Titan Machinery team as a proactive, detail-oriented Service Support professional. This role is vital in maintaining equipment, ensuring cleanliness, and supporting various operational tasks around the store.

Responsibilities

• Assist skilled service technicians in their daily tasks, facilitating smooth operations and quick turnaround times for equipment servicing.
• Wash and detail equipment to maintain a pristine presentation and ensure it meets high standards before it reaches customers.
• Perform various duties around the facility and equipment lot, including basic cleaning, maintenance, and organization of the service department.

Requirements

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees.
• Keen attention to detail, high level of initiative, and the ability to work independently.

Benefits

• Comprehensive Health and Dental Coverage.
• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed by Titan Machinery.
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours.
• 401(k) with company matching on your first day of employment.
• 100% Paid Pregnancy-Related Leave and Parental Bonding.
• Additional Voluntary Benefits such as Vision Insurance, Life Insurance, Short-term Disability, and more.
• Additional Leave Benefits such as Bereavement, Volunteer EMT, and Firefighter Safety Equipment Reimbursement.
• Uniforms - 100% Paid by Titan - including laundering.
• Performance-based incentives.