Service Support

About the role

AgriVision Equipment Group and PrairieLand Partners (AVE-PLP, LLC) is a joint venture between two of the top John Deere Dealerships in the United States. By joining forces, we continue to lead the charge in technology, innovation, and best-in-class service and support for our respective customers. Our purpose is to lead agriculture in rural America.

We are seeking driven, highly motivated, collaborative, and intellectually curious professionals who want to be part of cultivating the highest impact culture in the agriculture equipment industry. Previous experience and knowledge of large ag equipment or commercial/turf equipment is welcomed but not required.

Responsibilities

The Service Support is responsible for the operation of the wash bay, the maintenance of the store grounds, and the general maintenance of the service department and store location. The Service Support position reports to the Service Manager.

• Operates the wash bay including washing and detailing equipment.
• Maintains the wash bay in good working order.
• Performs grounds maintenance such as mowing and trimming lawns, snow removal, and garbage removal.
• Assists in moving all equipment within the dealership as well as possibly pickups & deliveries of lawn and garden equipment.
• Assists with running store errands.
• Performs all duties according to safety policies and procedures.
• Operates a forklift on occasion to transport parts, equipment, and supplies for the dealership.
• Performs other duties as required and necessary to ensure the success of AVE-PLP.

Qualifications

High School Diploma or General Education Diploma (GED) equivalent is required. Previous maintenance experience is preferred. An equivalent combination of education and experience may be substituted on a year for year basis.

• Ability to consistently promote, support, work, and act in a manner in support of AVE-PLP’s DNA.
• Basic knowledge of equipment safety procedures.
• Ability to perform multiple duties as assigned.
• Ability to communicate effectively with AVE-PLP staff and customers.

Requirements

• Must have reliable transportation.
• Must have and maintain a valid Driver’s License.
• Passing a driving record (MVR), criminal history background checks, employment verification, and drug screen will be required prior to the start of employment.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional outdoor work in extreme weather conditions (hot/cold); walking on uneven terrain; occasional exposure to insects.
• Occasional exposure to moving mechanical parts; fumes or airborne particles and vibration.
• Noise level in the work environment is moderate.
• Personal Protective Equipment (PPE) required including cold weather gear, eye protection, gloves, and provided uniform.
• A clean and safety-conscientious work environment is required.
• Work may involve long hours and overtime during holidays, weekends, and evenings.
• May be required to rotate on-call responsibilities.

Physical Activities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, sit, walk, walk on unpaved terrain, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone keyboard, handle or feel, hear alarms/telephones/normal speaking voice.
• Moderate physical activity required by moving and positioning objects up to 75 pounds occasionally and/or up to 50 pounds frequently.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• May involve climbing ladders, stairs, steps, and traversing catwalk grating, pushing, pulling, bending, stooping, and kneeling on a frequent basis and working in confined space and manual dexterity required to complete work tasks through safe and proper operation of power and hand tools, and motor vehicles.
• Moving, positioning, and carrying loads of up to 5 pounds upstairs and loading on four-foot-high surfaces frequently.