Service Supervisor (Lead Maintenance)

About the role

As a Service Supervisor for our 336-unit apartment community in northwest Houston, you will be responsible for maintaining all aspects of the property's operations, ensuring resident satisfaction through timely and professional handling of maintenance requests.

Responsibilities

• Accountability for all maintenance operations on the property while working within the planned maintenance budget.
• Diagnosing and repairing basic and complex maintenance issues for vacant and occupied units.
• Maintaining all service and safety records in compliance with federal, state, and local law.
• Performing any additional duties assigned by Community Manager or Regional Director.

Requirements

• At least three years of experience in on-site property maintenance.
• Must have Level II or Universal EPA Refrigerant Certification.
• Able to follow written and verbal instructions.
• Ability to work both independently and with a team in a fast-paced, customer service-oriented environment.
• Weekends as circumstances warrant; on-call on a rotating basis for emergencies.
• Certified Apartment Maintenance Technician (CAMT) a plus.
• Bilingual (English/Spanish) a plus.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Flexible spending accounts
• Paid vacation, personal/sick time, and holidays
• Tuition reimbursement
• Credit union
• Service recognition awards
• Employee assistance program
• Apartment rental discounts

Schedule

Work Days: Monday – Friday
Work Hours: 8:00 am – 5:00 pm; Weekends as circumstances warrant; on-call on a rotating basis for emergencies.

Required License or Certification

Valid Texas Driver’s License; Must have Level II or Universal EPA Refrigerant Certification.