Jobs · OTHR · North Carolina

Service Supervisor

Thalhimer Multifamily · Carrboro, NC · 1 mo ago
OTHRFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: - Title: Service Supervisor at Collin's Crossing in Carrboro, NC (but we don't repeat title as heading). - About the role? The first paragraph: "Join Our Team as a Service Supervisor at Collin's Crossing in Carrboro, NC! Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at Collin's Crossing in Carrboro, NC. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus!" That could be "About the role" or maybe "Overview". We'll use

About the role

with paragraph. - Why Join Us? That's benefits: "At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP)." That's benefits. Also earlier mention of competitive pay, generous benefits, $1,000 sign-on bonus. So we can include Benefits section with list items: competitive pay, comprehensive benefits (medical, dental, vision), paid leave, 401(k) plan, ESOP participation, $1,000 sign-on bonus. Also maybe "generous benefits". We'll list. - What You'll Do: responsibilities. We'll have

Responsibilities

with
  • items: Overseeing and completing apartment maintenance and repairs, Managing work orders and apartment turnovers, Performing preventative maintenance to keep all systems running smoothly, Leading maintenance team members, providing guidance and support, Maintaining a high standard of customer service and property upkeep. - What We're Looking For: requirements/qualifications/skills. Could split into Requirements and Skills. The posting lists: 3 - 5+ years of experience in residential property maintenance (or similar fields), CFC and HVAC certification required, Strong training in plumbing and electrical systems, Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical), A valid driver's license and the ability to travel to between properties if needed, Strong leadership and communication skills, A positive, solution-oriented attitude and exceptional problem-solving abilities. We can put Requirements: experience, certifications, driver's license, ability to travel. Skills: leadership, communication, problem-solving, training in plumbing/electrical, expertise in general maintenance. But we need to avoid thin sections. Could combine into one

    Qualifications

    with list. However the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to include. We have Pay: mention competitive pay, but not specific amount. The rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting says "competitive pay" and "generous benefits" and "$1,000 sign-on bonus". That's specific enough for Benefits and Pay? Pay: "competitive pay" is vague but still stated. It's not a specific number but it's mentioned. The rule says avoid filler like "commensurate with experience" etc. "competitive pay" is maybe acceptable as it's stated. However they said "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state competitive pay and generous benefits and sign-on bonus. So we can include Pay and Benefits sections. Schedule: not mentioned (full-time). It says "This full-time position". That's schedule info: full-time. Could we create Schedule section? It states full-time, which is specific. So we could include Schedule with "Full-time". That's not filler. So we can include Schedule. But we need to avoid duplication: Benefits already includes competitive pay etc. Pay section could just say "Competitive pay" maybe plus sign-on bonus? But sign-on bonus is a benefit. Might be better to put Pay: Competitive pay (unspecified) and Benefits: comprehensive benefits, paid leave, 401(k), ESOP, $1,000 sign-on bonus. However we might combine Pay and Benefits into one Benefits section to avoid thin sections. The instruction: "Prefer a few substantive sections over many thin ones." So maybe combine Pay and Benefits into one Benefits section. But we have separate headings allowed; we can choose to not include Pay if we think it's thin. However they said "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state them, but we can still choose to not include if we think it's thin? The instruction says "include a section ONLY when the posting has real, specific content for it". Competitive pay is real but not specific amount; still it's content. But we could decide to include Pay as a short paragraph: "Competitive pay (unspecified)". That might be considered thin but still specific. However they said prefer few substantive sections over many thin ones. So maybe we omit Pay and Schedule and just include Benefits that mentions competitive pay and sign-on bonus. Schedule: full-time is specific; we could include Schedule with "Full-time". That's not thin. But we could also incorporate schedule into About the role. Might be better to include Schedule as its own section. Let's think: The posting includes: "This full-time position offers a dynamic and rewarding environment". So schedule: full-time. That's specific. So we can include Schedule section with

    Full-time

    . Benefits: we have competitive pay, generous benefits (medical, dental, vision), paid leave, 401(k), ESOP, $1,000 sign-on bonus. That's substantive. Thus sections: About the role, Responsibilities, Requirements (or Qualifications), Skills, Benefits, Schedule. We need to avoid repeating content. Let's extract: About the role: "Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at Collin's Crossing in Carrboro, NC. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus!" But we might move schedule and pay to separate sections, so About the role could be more generic: "Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at Collin's Crossing in Carrboro, NC. This position offers a dynamic and rewarding environment, where no two days are the same." We'll keep that. Responsibilities: list as above. Requirements: maybe "3 - 5+ years of experience in residential property maintenance (or similar fields); CFC and HVAC certification required; A valid driver's license and the ability to travel to between properties if needed." Skills: "Strong training in plumbing and electrical systems; Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical); Strong leadership and communication skills; A positive, solution-oriented attitude and exceptional problem-solving abilities." Benefits: list: Competitive pay, Comprehensive benefits (medical, dental, vision), Paid leave, 401(k) plan, Employee Stock Ownership Plan (ESOP) participation, $1,000 sign-on bonus. Schedule: Full-time. We must not include boilerplate like "Thalhimer is an equal opportunity employer." etc. Also remove "Job Posted by ApplicantPro". Also remove "Ready to Take the Next Step? Apply today..." etc. Also remove "What Does Success Look Like?" maybe that's extra content but could be considered responsibilities? It's more about success criteria; could be included under Responsibilities or maybe omitted as it's not a core duty? It's still substantive but maybe we can include under Responsibilities as additional bullet? But it's more about success metrics. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that content too. Where to put? Could be under "What Does Success Look Like?" but we don't have a heading for that; we could incorporate into Responsibilities or maybe a separate section like "Success Criteria". But not in allowed headings list. However we could treat it as part of Responsibilities or maybe under a generic "About the role". Better to add a section "Success Criteria" but not allowed headings; we could embed as a paragraph under Responsibilities or maybe under About the role. The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings, but says use those for section headings (e.g., About the role, Responsibilities...). It doesn't say we cannot add other headings, but we should follow the pattern. Safer to incorporate that content into Responsibilities or maybe a separate "Expectations" but not needed. I'll incorporate into Responsibilities as additional bullet points: "Lead by example—confident, accountable, and solutions-driven; proactively manage maintenance operations; mentor team; drive safety and compliance; understand each technician's role and support their success through training, delegation, and technical oversight; be organized, responsive, and committed to excellence in resident satisfaction and property performance." That captures the success description. Now ensure we don't repeat any content. Let's craft HTML. We'll output:

    About the role

    Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at Collin's Crossing in Carrboro, NC. This position offers a dynamic and rewarding environment, where no two days are the same.

    Responsibilities

    • Overseeing and completing apartment maintenance and repairs
    • Managing work orders and apartment turnovers
    • Performing preventative maintenance to keep all systems running smoothly
    • Leading maintenance team members, providing guidance and support
    • Maintaining a high standard of customer service and property upkeep
    • Lead by example—confident, accountable, and solutions-driven; proactively manage maintenance operations; mentor team; drive safety and compliance; understand each technician's role and support their success through training, delegation, and technical oversight; be organized, responsive, and committed to excellence in resident satisfaction and property performance

    Requirements

    • 3 - 5+ years of experience in residential property maintenance (or similar fields)
    • CFC and HVAC certification required
    • A valid driver's license and the ability to travel between properties if needed

    Skills

    • Strong training in plumbing and electrical systems
    • Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical)
    • Strong leadership and communication skills
    • A positive, solution‑oriented attitude and exceptional problem‑solving abilities

    Benefits

    • Competitive pay
    • Comprehensive benefits (medical, dental, vision)
    • Paid leave
    • 401(k) plan
    • Employee Stock Ownership Plan (ESOP) participation
    • $1,000 sign‑on bonus

    Schedule

    Full‑time

    Check for any repeated content: We didn't include "No two days are the same" in About the role we have that phrase. Good.

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