Service Supervisor
About the Role
Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at Lexington Commons in Newport News, VA. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus!
Why Join Us
At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP).
Responsibilities
- Overseeing and completing apartment maintenance and repairs
- Managing work orders and apartment turnovers
- Performing preventative maintenance to keep all systems running smoothly
- Leading maintenance team members, providing guidance and support
- Maintaining a high standard of customer service and property upkeep
Requirements
- 3 - 5+ years of experience in residential property maintenance (or similar fields)
- CFC and HVAC certification required
- Strong training in plumbing and electrical systems
- Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical)
- A valid driver's license and the ability to travel between properties if needed
- Strong leadership and communication skills
- A positive, solution-oriented attitude and exceptional problem-solving abilities
What Success Looks Like
A standout Service Supervisor leads by example—confident, accountable, and solutions-driven. You'll succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance. You understand every technician's role and support their success through training, delegation, and technical oversight. You're organized, responsive, and committed to excellence in both resident satisfaction and property performance.