Service Supervisor

Job Summary

For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are currently looking for a Service Supervisor to join our on-site operations team to help support a positive experience for our residents.

Responsibilities

• Manage maintenance staff by setting direction, priorities, and schedules
• Maintain and execute a preventative maintenance program that minimizes emergency repairs and services
• Maintain community inventory, monitor purchase orders, and approve invoices
• Ensure maintenance work orders are completed to the highest standards of quality, efficiency, and safety
• Ensure apartment units are ready for new move-ins by conducting inspections and quality control
• Meet with team members on a regular basis to discuss strengths and development opportunities
• Interview and hire qualified candidates in conjunction with the Community Manager
• Evaluate and manage contractor projects upon completion to ensure high quality and contract compliance
• Take initiative to work alongside the team as necessary to achieve goals
• Ability to successfully perform and train the following technical skills: diagnosing and solving air conditioner and furnace issues, troubleshooting for ancillary services, advanced plumbing tasks, drywall replacement, appliance repair and installation, carpentry work, window installations, advanced electrical issues and thorough understanding of schematic and wiring diagrams, and installation and repair of ceramic tile and vinyl

Requirements

• Previous leadership experience is required
• Strong experience in multi-family property maintenance is preferred
• Extensive knowledge of maintenance safety guidelines and procedures and OSHA regulations
• EPA certification is required
• HVAC experience is strongly preferred
• CPO Certification and pool chemistry and maintenance skills are preferred
• Able to prioritize and delegate multiple tasks in a fast-paced environment
• Exceptional customer service and communication skills
• Excellent organizational and time-management skills
• Ability to use various technologies for online training and administrative purposes
• Willingness to respond to emergencies after normal business hours
• Able to effectively and professionally communicate with residents and co-workers
• Basic computer skills and comfort learning software, apps, and programs
• Reliable transportation and valid driver’s license

Benefits

• Comprehensive benefits package, including 401(k) with company match
• On the job training and development
• Generous paid time off programs
• Competitive compensation plan with bonus opportunities
• Great work environment
• Opportunities for advancement
• Discounted apartment home