Service Supervisor

Job Responsibilities

• Lead and inspire technicians by establishing and enforcing outstanding customer service standards and expectations.
• Provide effective leadership and development opportunities for staff, ensuring they are equipped for future advancement through clear communication, coaching, training, and development.
• Optimize workforce management to minimize negative labor variances and enhance productivity.
• Determine staffing needs while ensuring compliance with company hiring practices, counseling/discipline, and termination policies.
• Guarantee accurate work orders and picking lists for the warehouse, managing WIP inventory and returns from job sites to minimize inventory investment.
• Embrace other responsibilities as assigned, contributing to the overall success of the team!

Job Qualifications

• Demonstrated ability to drive process improvements and enhance operational efficiency.
• Exceptional communication and organizational skills, along with a solid mechanical and mathematical aptitude.
• Proven ability to effectively communicate with customers and represent the company with professionalism and integrity.
• A minimum of 1-3 years of management or leadership experience is preferred.
• A valid driver’s license is a must!

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Pay

Competitive compensation with annual performance reviews

Schedule

N/A

Benefits

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family

Qualifications

A minimum of 1-3 years of management or leadership experience is preferred.

Skills

Demonstrated ability to drive process improvements and enhance operational efficiency.

Exceptional communication and organizational skills, along with a solid mechanical and mathematical aptitude.

Proven ability to effectively communicate with customers and represent the company with professionalism and integrity.

Benefits

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family

Pay

Competitive compensation with annual performance reviews

Schedule

N/A

Application Instructions

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.