Service Supervisor

Position Specifics

Full-Time
Pay: $29.00 - $35.00 per hour
Additional earning potential through position-specific performance incentives

Essential Responsibilities

• Providing an Exceptional Resident Experience
• Taking pride in the property's overall appearance by regularly walking the grounds to ensure top-notch curb appeal, while delivering outstanding customer service with a courteous, professional approach in every interaction
• A team player with a 'no task is too small' mindset! Willing to roll up your sleeves and do whatever it takes to keep the community looking great and residents happy, even when the work isn't glamorous
• Hands on Work
• Maintaining the overall appearance and safety of the property by performing grounds upkeep, pressure washing, painting, trash removal, and stepping in for additional needs like unit touch-ups and snow removal (in applicable states)

Skills For Success

• Bridging 2+ years of experience in a multifamily maintenance supervisory role with strong knowledge across HVAC, plumbing, pools, carpentry, drywall, building exteriors, and appliances
• EPA and CPO certifications required
• Flexible and reliable with a willingness to work overtime, on-call shifts, and non-traditional schedules including weekends and holidays when the community needs you
• Physically capable of meeting the demands of the role—bending, lifting up to 100 lbs independently (up to 250 lbs with assistance), and comfortable using technology like computers, tablets, and phones to stay connected and get the job done

Why You'll Love Life At Continental

• Career Growth: Tools, training, and opportunities for a meaningful career with long-term growth potential
• Mental Health & Wellness: Comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources
• Balance: Generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months
• Community & Connection: Informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture
• Culture of Belonging: IDEA (Inclusion, Diversity, Equity & Allies) commitment to evolving culture where team members feel a sense of belongingness each day
• On-Site Living: Discount on our on-site apartments
• Performance Incentives: Additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance
• Industry-Leading Benefits: Comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance
• Family Support: Paid parental leave and family-forming & fertility resources (up to 12-weeks leave for birth mothers)