Service Supervisor
Requisition Number: 231771
About the role
Cintas is seeking a Service Supervisor to work directly with our customer-facing service team both on route and in-house. This is a middle-management position with direct supervisory and leadership accountability.
Responsibilities
- Supervise the service team that provides customer service, sales, and the pick-up and delivery of products to customers
- Hire, train, develop, and evaluate the service team to ensure the highest level of customer service and product quality in the most efficient manner
- Drive a company-owned vehicle to and from customer sites and assist the service team with lifting, carrying, and walking in and out of customer accounts
- Maintain excellent customer relationships
- Handle renewals of customer contracts
- Increase internal sales
- Maintain an efficient route structure and driver compliance
Requirements
- Must meet all Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs
- Active driver's license
- At least 21 years of age
- DOT medical certification obtained prior to first day of employment
- Documentation regarding previous employment provided prior to first day of employment
Qualifications
- High School Diploma or GED required
- Bachelor's degree preferred
Preferred qualifications
- Experience working in a sales-related role
- Customer service experience, preferably in an industrial or service industry
- Training or instructor experience
Benefits
- Comprehensive medical, dental, and vision benefits with premiums below the national average
- Four medical plan options, including one offered at zero cost
- Competitive pay
- 401(k) with Company Match, Profit Sharing, and Employee Stock Ownership Plan (ESOP)
- Disability, Life, and AD&D Insurance — 100% company paid
- Paid Time Off and Holidays
- Skills Development, Training, and Career Advancement Opportunities
Compensation
A reasonable estimate of base salary for this role is $80,168/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors including skill sets, experience and training, and other business and organization needs. It is not typical for an individual to be hired at or near the top of the range, and compensation decisions are dependent on the facts and circumstances of each decision.
Schedule
Full Time, 1st Shift
About the company
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that keep facilities and employees clean, safe, and looking their best. Offerings include uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems, and alarm service. Headquartered in Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded on the Nasdaq Global Select Market under the symbol CTAS and is a component of both the S&P 500 Index and Nasdaq-100 Index.