Service Supervisor Alternative Fuels

Key Responsibilities

• Supervise field technicians performing preventive and corrective maintenance on fueling and energy-related equipment.
• Plan daily work assignments, routes, and priorities from the Allentown base to ensure safe, timely completion of service activities and high asset availability across the assigned territory.
• Perform hands-on troubleshooting and repair of mechanical, electrical, and control systems as needed, including participation in the on-call rotation for urgent issues.
• Monitor labor hours, work orders, and response times; adjust schedules and resources to meet service level expectations and contractual requirements where applicable.
• Cover preventive maintenance programs, inspections, and testing in line with internal standards, manufacturer recommendations, and applicable safety and regulatory requirements.
• Enforce safety policies and procedures, including lockout/tagout, hazard controls, and incident reporting, and promote a strong safety culture within the team.
• Request and manage parts, materials, and contractor services within established purchasing guidelines to support timely repairs and minimize downtime.
• Train, coach, and mentor technicians on maintenance procedures, equipment, and work practices, including onboarding and ongoing skills development.
• Communicate asset status, planned outages, and significant repair activities to internal stakeholders and customers, providing clear expectations and follow-up.
• Support commissioning, upgrades, and modification projects at new or existing sites in cooperation with project and operations teams.
• Maintain accurate documentation of work orders, preventive maintenance, inspections, and regulatory records in the appropriate maintenance or asset management systems.
• Participate in continuous improvement initiatives focused on safety, reliability, technician efficiency, and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• Technical diploma, apprenticeship, or training in mechanical, electrical, industrial maintenance, or a closely related trade preferred.
• Experience maintaining mechanical and/or electrical systems in a field service, industrial, facilities, or energy-related environment required.
• Several years of hands-on maintenance experience with complex equipment such as compressors, pumps, process equipment, or similar systems.
• Previous lead, senior technician, or supervisory experience overseeing maintenance or field service personnel strongly preferred.