Service Specialist ll, BMS

About the role

Schneider Electric is seeking a BAS Service Technician in San Leandro, CA. This role is ideal for someone with extensive BAS experience looking to advance their career with a leading innovator in building automation.

Responsibilities

• Services and maintains complex Building Automation Systems (BAS) to ensure optimal performance and reliability.
• Travel throughout the Bay Area to service customers, requiring extensive knowledge of electronic and digital control systems.
• Diagnoses and repairs malfunctions in control systems, utilizing extensive knowledge of electronic and digital control systems.
• Communicates with customers upon arrival and before leaving the work site, regularly meeting with clients to understand their operating challenges and keeping them informed about service progress, outstanding issues, and potential system enhancements.
• Acts as a technical resource for both the team and customers, offering insights and recommendations on system upgrades, enhancements, and replacements.
• Demonstrates the ability to operate independently in a fast-paced environment, prioritizing tasks to meet leadership schedules.
• Exhibits excellent oral and written communication skills, essential for collaborating with team members and effectively interacting with customers.

Requirements

• 4+ years of related work experience in troubleshooting and maintaining Schneider Electric systems (EBO, Continuum) or a competing system such as Metasys, Siemens, Alerton, Distech, Tridium/Niagara, Delta.
• Working knowledge with BACnet, LON, and MODBUS protocols.
• Intermediate ability to use Microsoft Office programs including Word, Excel, and PowerPoint.
• Knowledge of video surveillance and access control systems is a plus.

Qualifications

• High School Diploma.

Skills

• System Maintenance & Support.
• Technical Expertise.
• Customer Communication.
• Technical Resource.
• Organizational Skills.
• Communication Skills.

Benefits

At Schneider Electric, we offer a comprehensive benefits package including:

• Care for Yourself and Your Family: Medical, dental, vision, life insurance, benefit bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

• Invest and Plan Your Future: Competitive pay, performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

• Grow Your Skills and Career: Performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

• Team Up in the Workplace: Encouragement of collaboration, recognition, sharing your voice, and an inclusive workplace.

• Support Your Community: Volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Pay

The expected pay range for this full-time position is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range applies to candidates located within the United States.