Service Specialist

About the role

Opensity Solutions is seeking a Service Specialist to join our team. Service Specialists provide a variety of support within our client locations, cross training in multiple service areas such as filing, reception, hospitality, records, copy, mail, or other positions as applicable. This position requires a team player mentality, the ability to deliver on service commitments timely, and strong communication skills.

Responsibilities

• Mail Services: Metering, sorting, and distributing mail and accountable packages per schedule
• Copy Services: Accurately producing copy, print, and scan projects per written instructions
• Reception: Answering incoming telephone calls, greeting visitors, and announcing visitors professionally
• Hospitality Services: Coordinating and maintaining client conference rooms, common areas, and kitchens, inspecting and ensuring cleanliness, stocking supplies, and distributing kitchen supplies
• Floor Coordination: Upkeep of copy rooms, stocking of general supplies, delivering paper, and performing basic daily maintenance
• Facilities Services: Hanging pictures, small office moves, cleaning services, and communicating with key client contacts regarding building/equipment concerns

Qualifications & Requirements

• High School Diploma or GED
• 1+ work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand, or sit for an extended period of time

Pay

The Compensation range for this role is up to $23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Schedule

Monday-Friday (7am-4pm)

Benefits

Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.