Service Specialist

Responsibilities

• Process, sort, meter, and distribute incoming and outgoing mail and accountable packages according to established schedules.
• Accurately complete copy, print, and scanning requests in accordance with written instructions and quality standards.
• Answer and direct incoming telephone calls professionally.
• Greet, announce, and assist visitors in a courteous and welcoming manner.
• Cook up and maintain client conference rooms, kitchens, and common areas.
• Maintain inventory levels and order supplies as needed.
• Oversee the organization and upkeep of copy rooms and general office supply areas.
• Manage paper deliveries and perform basic daily maintenance tasks.
• Assist with small office moves, hanging pictures, and coordinating cleaning services.
• Communicate with client contacts regarding building or equipment-related concerns.

Qualifications & Requirements

• High School Diploma or GED required.
• Minimum of one (1) year of experience in a customer service or administrative support role.
• Strong multitasking and organizational skills with attention to detail.
• Excellent problem-solving, communication, and interpersonal skills.
• Ability to lift or move up to 40 lbs. or more when necessary.
• Ability to safely transport packages using a standard wheeled cart with a load capacity of up to 75 lbs.
• Ability to stand, walk, bend, kneel, or sit for extended periods of time.

Pay

The starting pay for this position is $16.69 per hour and may be eligible for an annual bonus. Compensation may vary based on experience, qualifications, skills, and location.

Benefits

Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Schedule

Details about the schedule are not specified in the job posting.