Service Specialist

About the role

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Essential Job Responsibilities

• Metering, sorting, and distributing mail and accountable packages per schedule (includes digital mail procedures)
• Accurately producing copy, print, and scan projects per written instructions
• Answering incoming telephone calls and routing to the appropriate person, and greeting and announcing visitors in a friendly and professional manner
• Coordination and upkeep of client conference rooms, guest offices, common areas, and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies, and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed
• Upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
• Facilities Services may include hanging pictures, small office moves, cleaning services, and communication with key client contacts regarding building/equipment concerns

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 2 years of work experience in Office Services (Copy & Print)
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand, or sit for extended periods of time

Preferred Shift

Ability to be flexible based on business needs

Pay

The compensation range for this role is $20.00-$21.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)