Service Specialist
About the role
At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.
Performs cashier and customer service duties to maintain an efficient front end. Ensures products are stocked, displayed, and rotated properly throughout the store. Responsible for providing a convenient, friendly, and clean shopping experience to the local community.
Responsibilities
- Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items.
- Maintains correct money count in register.
- Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly.
- Verifies accuracy of prices and helps monitor product and supply levels for reordering purposes.
- Unloads trucks and places delivered items in designated areas.
- Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
- Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints.
- Assists customers with locating and selecting products.
- Notifies store management of efficient process improvement opportunities.
- Ensures fuel station is maintained properly by inspecting gas pumps