Service Solutions Representative

About the role

The Service Solutions Sales Representative role at Horizon Systems supports customers in the process manufacturing industry by selling parts, components, and services. Ideal candidates are those with a technical mindset who enjoy problem-solving and providing excellent customer service.

Responsibilities

• Serve as regional contact for aftermarket inquiries from existing or potential customers and provide quotations and sales support as necessary.
• Drive sales by building and maintaining strong customer relationships.
• Identify new business opportunities to expand our market reach.
• Build relationships with new and existing customers through telephone, email, and video conferencing.
• Collaborate with production and procurement teams for product availability and timely deliveries.
• Maintain customer records in our CRM and track sales opportunities.

Core Competencies

• Excellent interpersonal skills, with the ability to build rapport and trust with clients.
• Aptitude for prospecting, developing new business opportunities, and maintaining long-term relationships with customers.
• Strong understanding of aftermarket products, including their features, applications, and benefits.
• Capacity to work in a collaborative, team-driven environment.
• Continuous growth in functional knowledge of industry processes and preferences and Horizon Systems products and services.
• Willingness to travel as needed to meet with clients and attend industry events.

Qualifications

We are seeking candidates with a passion for sales, customer service, and technical products, or those looking to develop in this area with hands-on training. No specific educational background is required, but a bachelor's degree in a related field is preferred.

Skills

• Technical knowledge of aftermarket products.
• Customer service skills.
• Problem-solving abilities.
• Effective communication skills.
• Ability to work independently and as part of a team.

Benefits

At Horizon Systems, we offer competitive compensation, comprehensive benefits, and opportunities for professional development. Our employees enjoy a flexible work schedule, a supportive culture, and the satisfaction of contributing to the success of our customers and the industry.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate client needs.

Benefits

Health insurance, retirement plan, paid time off, and professional development opportunities.

Company Culture

Horizon Systems fosters a culture of curiosity, continuous improvement, teamwork, and integrity. We value our employees' contributions and encourage them to grow both personally and professionally.

Join Horizon Systems

Join a company that values its employees and contributes to the advancement of ingredient handling solutions. Apply now to become a part of our team!