Service Sales Representative

About the role

Baker Roofing Company is 100% Employee Owned and invests in team members through structured growth plans and intensive training. The company values employees with competitive benefits, safety focus, and work‑life balance. Sales Representatives complete a paid four‑month Sales Training & Development Program covering roofing fundamentals, hands‑on field training, and self‑paced learning.

Service Sales Representatives are responsible for developing, managing, and maintaining a client base of customers for the commercial repair division.

Responsibilities

• Develop new accounts and manage existing accounts in the customer base.
• Meet monthly, quarterly, and annual sales goals.
• Provide constant communication and promote services provided by the company.
• Generate leads for repair and service work through cold calling, door knocking, referrals, service hand‑off, account management, and networking.
• Utilize the Salesforce CRM system daily for management of accounts, scheduling, proposal development, and recording of sales‑related activity (cold calls, inspections, on‑site customer meetings, door knocking, pipeline).
• Consult and specify roofing system repairs to meet customer needs in compliance with industry standards.
• Physically access roofs to estimate and analyze existing roof conditions, including proper core cuts when applicable.
• Participate in and coordinate trade shows, architect/property manager/hospitality expos, and marketing functions.
• Utilize BOX to manage and document roof conditions in the field and in the development of repair proposals.
• Participate in sales meetings, internal trainings, manufacturer seminars, and conferences to continue industry education and development.
• Provide operations team with necessary information and support project success.
• Assist in receivable duties associated with accounts when directed by management.

Requirements

Minimum Qualifications

• Education: Minimum high school graduate; bachelor's degree preferred.
• Experience: At least three years of related outside sales or business development experience; commercial roofing sales experience preferred.
• Driver's License: Required.

Knowledge, Skills, and Abilities

• Proficient in Microsoft Outlook, Word, and Excel.
• Experience with a CRM and estimating software is a plus.
• Excellent written and verbal communication skills.
• Possess a motivated, professional, self‑starter attitude.
• Ability to work independently in the field, and manage priorities and calendar.

Benefits

• Benefits effective Day 1.
• Weekly pay.
• Annual paid holidays & PTO.
• Medical, dental & vision insurance.
• Company vehicle, cell phone & laptop.
• Competitive base + uncapped commission pay structure ($65,000 – $100,000 OTE).
• 401K matching program (100% match up to 3% and 50% match at 4% and 5%).
• Employee Stock Ownership Plan (ESOP), subject to applicable waiting and vesting periods.
• Employee Assistance Program.
• Sales Training & Development Program.
• Family‑oriented culture & work‑life balance.