Service Sales Manager

Rice Companies is seeking a Service Sales Manager for our Glencoe, MN location.

About the role

The Service Sales Manager drives lead generation, closes sales, leads the Service department team, and ensures outstanding customer communication and satisfaction.

Responsibilities

• Present and maintain a professional appearance and demeanor in all interactions with owners, customers, and Rice Companies personnel.
• Generate leads through sales calls, networking, marketing campaigns, emails, existing clients, and referrals.
• Review repairs or projects, produce accurate estimates and proposals, prepare final invoicing, and collect past-due invoices.
• Manage Service department operations and personnel.
• Follow up on proposals and close sales for Service Carpenters to complete the work.
• Maintain organizational effectiveness and efficiency by defining, delivering, and supporting strategic plans for new Service programs.
• Work closely with management on scheduling approved work and communicating schedule and progress to clients.
• Accomplish financial objectives by forecasting sales, CRM reporting, and identifying required improvements.
• Maintain quality service by enforcing organizational standards.
• Order incidentals and store or stage materials proactively for Rice Companies labor.
• Build and maintain effective relationships with customers, owners, subcontractors, suppliers, and other Rice Companies employees.

Requirements

• Five years of progressively responsible, broad-based commercial construction sales experience and/or commercial/industrial business-to-business distribution sales experience.
• Self-starter with strong leadership, salesmanship, and goal-oriented mindset.
• Ability to schedule and multi-task in a Microsoft Office environment.
• Proven ability to lead and direct others.
• Valid driver’s license.

Qualifications

• Proactive with strong skills in detailed follow-up.
• Ability to thrive in a fast-paced environment, handling multiple projects concurrently with minimal supervision.
• Outstanding interpersonal, written, and oral communication skills.
• Professional and representative interaction with customers is essential.

Benefits

• Medical and Dental Insurance (select employee-only premiums are 100% company paid).
• Life Insurance.
• 401K with employer match.
• Paid Time Off (PTO).
• Paid Holidays.
• Career training and development opportunities.