Service Sales Manager

Responsibilities

• Selling UPS Services and Thermal services in Idaho and Eastern Oregon to assigned end user accounts and property managers.
• Selling “total site” services qualifying any Thermal service opportunity and can include all DVL products under the buy/resell sales program.
• Seeking out new Thermal Service opportunities in Idaho and Eastern Oregon including installation base, warranty, upgrades, turnkey replacement solutions.
• Utilizing working Thermal knowledge of manufacturer (Vertiv) operations to upsell DVL services to major accounts in the market (JPMC, Amazon, META, MSFT, etc.).
• Working with existing end users.
• Developing and managing business relationships with property managers and property management companies for service opportunities.
• Effectively managing Thermal Sales projects that include both products and services in a profitable and efficient manner.
• Maintaining and growing both Vertiv UPS & DVL Thermal Solutions account base – expanding service opportunities, equipment replacements and upgrades for current install base accounts.
• Providing management with service sales forecasts and project details by maintaining current information in DVL’s CRM systems.
• Achieving service sales quotas as established by Sr. Director of Services on an annual basis.
• Attending required training programs for Vertiv and other DVL manufacturers to become proficient in selling all offered services.
• Working collaboratively with DVL Sales and Thermal Service to ensure customer satisfaction.
• Engaging in professional organizations in the local market to represent DVL and our product and service capabilities.
• Maintaining product training requirements and technical knowledge of industry standards and best practices.

Requirements

• High School Diploma required. BS degree preferred.
• 5 years of relevant commercial industry service sales experience and/or technical sales experience.
• Knowledge and experience with design/build, installation, services, and application of similar products.
• Proven customer service skills.
• High level of MS Suite proficiency (Word, Excel, Outlook, PowerPoint, etc.).
• Valid Driver’s License required to visit customer sites.

Qualifications

• Technical Sales
• Customer Service
• Technical knowledge
• Organizational Skills
• Communication
• Relationship Building

Benefits

The salary draw pay range is $65,000- $100,000/year /year plus car allowance and unlimited commission potential based on relevant generator sales experience.

Pay

The salary draw pay range is $65,000- $100,000/year /year plus car allowance and unlimited commission potential based on relevant generator sales experience.

Schedule

N/A